Job Description

Russell Tobin's client a leading health insurance company is hiring an Administrative Assistant in Phoenix, AZ 85021 (Onsite)

Job Title: Administrative Assistant

Location: Phoenix, AZ 85021

Hours: Standard Business Hours

Job Duration: 03+ Months with the possibility of extension

Pay Range: $19.88/hr. - $20.88/hr. on W2

Job Description:

We are seeking an Administrative Support professional to perform various clerical and administrative tasks, ensuring excellence, privacy, quality, and compliance. This position requires versatility in handling multi-functional duties while providing guidance and assistance to both internal and external customers. The role involves organizing office operations, managing correspondence, and assisting departmental staff with administrative tasks to meet business goals.

Major Responsibilities:

• Perform daily office operations such as filing, organizing, copying, scanning, answering phones, and distributing materials.
• Organize and compile correspondence and documents using prescribed methods (alphabetical, numerical, etc.).
• Coordinate with team members to update and generate correspondence, departmental files, systems, and manuals.
• Provide assistance to internal and external customers via phone, email, and in-person communication.
• Assist departmental staff with various clerical and administrative tasks and projects.
• Meet quality, quantity, and timeliness standards in alignment with department performance goals.
• Demonstrate knowledge of required systems, procedures, forms, and manuals.
• Adhere to a full-time work schedule, completing 40 hours per week and any additional hours as needed to meet business requirements.
• Perform any other duties as assigned by management.

Skills & Competencies:

Required Skills:

• Proficiency in office equipment (copiers, fax machines, scanners, telephones).
• Ability to type 35 words per minute with 5% or less error rate.
• Basic knowledge of word processing, spreadsheet, and database software.
• Intermediate proficiency in PC usage.
• Capable of sitting or standing for extended periods (8+ hours per day).
• Light manual work, including lifting up to 20 pounds.

Professional Competencies:

• Strong verbal and written communication skills.
• Maintain confidentiality and privacy at all times.
• Manage a diverse administrative workload under tight deadlines.
• Basic investigative and analytical skills.
• Navigate, input, and maintain data across multiple systems.
• Adapt to a fast-paced, rapidly changing work environment.
• Build and maintain relationships in a collaborative team setting.

Preferred Competencies:

• Knowledge of medical, pharmaceutical, and health services terminology.
• Understanding of the organization’s services and operations.

Qualifications & Education:

Required Experience:

• 1+ years of experience in an office or clerical role.

Required Education:

• High School Diploma or GED.

Preferred Experience:

• 1+ years of experience in a health insurance, medical office, or health-related field.
• 1+ years of experience in a sales or marketing-related role.

Preferred Education:

• Associate's Degree in a related field.

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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