Job Description

SGS Technologies, we are a software development and staffing company that doesn’t simply talk services – we accomplish them. With two decades of experience, we use a combination of latest technological knowledge, future-driven ideas, and specialized skills for multiple forms of IT requirements.

SGS has served numerous clients nationwide in various industries and we want you to be a part of that growth and opportunity!

Job description:

Hybrid role onsite 4 days per week Tower 1 St. Petersburg, FL Opportunity for extension or conversion based on attendance and performance Laptop provided

• Perform a variety of administrative tasks aimed at optimizing the time and performance of the Administrative Manager and associated responsibilities. Responsibilities and tasks involve backup coverage to the executives (i.e., phone, calendar, meeting prep, lunches, events) and resolving hoteling environment issues. Prepare documents and reports. Controlling access to the floor and preparing workstations for new associates.
• Ordering and receiving deliveries for the floor (kitchen and office supplies) Work with the technology executive assistant team located at the home office in St Petersburg and the senior administrative assistants located in Memphis and Southfield.
• Arrange venues, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events. Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally on a regular basis to convey requests, provide instructions, or obtain information on behalf of a senior colleague. Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies. Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed. Works without supervision and provide technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.

Responsibilities:

• Review emails sent to the IT Hoteling inbox and notify the appropriate group/associates as needed. Maintain knowledge of hardware, software, and entitlements necessary to perform basic troubleshooting. Report all IT related problems which cannot be resolved through basic troubleshooting to the TSC, including relevant details.

Skills:

• · Answering telephones and assisting visitors.
• · Prepare, transcribe, composing, and editing correspondence, agendas and minutes, and other documents.
• · Scheduling and coordinating meetings, events, and appointments.
• · Preparing reports.
• · Gathering and analyzing basic information.
• · Establishing and maintaining files, databases, and other records.
• · Performing routine analyses and calculations involved in preparing reports.
• · Sorting, screening, and distributing email.
• · Microsoft 365 Software Applications, Concur, Viso, MS Teams, Zoom, and office equipment.

Ability to:

• · Make administrative and procedural decisions and judgments.
• · Analyze and solve problems.
• · Maintain currency in modern office management methods and techniques.
• · Attend to detail while maintaining a big picture orientation.
• · Read, comprehend and apply business-related information.
• · Interpret and apply policies and identify and recommend changes as appropriate.
• · Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
• · Communicate effectively, both orally and in writing.
• · Work independently as well as collaboratively within a team environment.
• · Handle stressful situations and provide a high level of customer service in a calm and professional manner.
• · Establish and maintain effective working relationships at all levels of the organization.

Education:

• High School diploma and five plus years' experience in providing administrative support within an office environment.

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