Job Description

WHO WE ARE

PATHOS is a full-stack marketing agency based in downtown West Palm Beach, specializing in brand development and growth across physical and digital spaces. We deliver end-to-end media solutions through a comprehensive suite of advisory, creative, web, video, and media services, helping clients from local startups to national organizations amplify their brand with industry-leading talent and technology.

JOB OVERVIEW

The Account Manager serves as a trusted advisor to select clients in the firm’s portfolio to collaboratively develop and execute successful marketing strategies in alignment with the clients’ goals, objectives and budget. Through exceptional service and attention to detail, the Account Manager collaborates with our internal teams to strategically identify and provide their collection of clients with scalable solutions for existing business challenges and develop proactive recommendations for future growth opportunities.

As an experienced professional on the Account Management team, the Account Manager works closely with the Director of Brand Strategy to monitor client satisfaction, the financial health, and workflow opportunities for managed clients. By maintaining a pulse on the evolving industry, the Account Manager actively engages in training workshops, stays abreast of the latest industry advancements and seeks to implement learnings into the project management process. Lastly, the Account Manager plays a key role in community engagement and outreach initiatives to uphold a positive culture surrounding the PATHOS brand.

KEY RESPONSIBILITIES

• Serves as the primary contact for an assigned portfolio of client accounts 
• Oversees multi-channel strategic creative and media solutions for managed clientele
• Manages the end-to-end project management workflow to achieve profitable, cost-efficient, timely, and meaningful output
• Cultivates and nurtures the client relationship to ensure a sustainable, long-term and mutually beneficial partnership
• Understands and articulates enterprise-level business solutions for industry verticals and communication channels impacting clients
• Leverages data and analytic insights in pre- and post-campaign phases to determine actionable improvements for future endeavors
• Communicates the client and individual project goals to help identify priorities, areas of opportunity and key performance indicators
• Participates in trainings and workshops to enhance individual skills, work efficiencies and innovative recommendations and insights
• Attends events hosted by PATHOS, clients or partnering community organizations to build brand presence

QUALIFICATIONS

• 2 - 5 years of experience in marketing, advertising, public relations, sales, communications, or other related professional service fields. Creative/Marketing agency and/or customer service experience preferred. 
• Understanding of traditional and paid media landscapes
• Bachelor's degree in Marketing, Advertising, Business, Communications, or similar studies
• Exceptional attention-to-detail, organizational skills, and time management abilities
• Strong interpersonal skills; ability to work effectively across different teams/departments and functions within the organization
• Must possess strong presentation, written communication, proofing and critical thinking/analytic skills
• Loves to multi-task, meet deadlines and tackle challenges with drive and enthusiasm
• Desires to learn in an evolving industry, grow within the firm and connect with people to make a difference in the community
• Proficiency in G-Suite and project management software (Workamajig) a plus

BENEFITS

• Competitive Compensation
• Health, Dental, Vision & Life Insurance
• 401k Retirement Plan
• Growth Opportunities
• In-person Work
• Vibrant Downtown Office

HOW TO APPLY

Please send an email (careers@wearepathos.com)containing your resume, cover letter and any other appropriate materials for our consideration.

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