Job Description
Location: Florida Panhandle (In-Office)
Status: Full-Time
Salary: Commensurate with Experience
Industry: HVAC | Plumbing | Electrical
Reputation: 5-Star Rated | Family-Owned | 60+ Years in Business
Company Overview: Peaden has proudly served the Florida Panhandle for over 60 years, earning a reputation built on integrity, craftsmanship, and 5-star customer service. As a family-owned company, Peaden has become a trusted name across HVAC, plumbing, and electrical services. We are now entering an exciting era of innovation and expansion, and we're seeking a results-driven Assistant General Manager / HVAC Manager to help lead our growth.
Position Overview: As the Assistant GM / HVAC Manager, you will support the General Manager in driving strategic growth, operational excellence, and profitability throughout the Florida Panhandle region. This critical leadership role combines hands-on management of our HVAC division with broader support of operations. You will be instrumental in optimizing day-to-day operations, building high-performing teams, ensuring customer satisfaction, and executing growth strategies.
The ideal candidate will be a visionary leader who embraces innovation, is passionate about team development, and demonstrates a proven ability to deliver results in the residential HVAC and service industries.
Key Responsibilities: - Operational Leadership:
- Manage daily operations of the HVAC department while supporting plumbing and electrical service divisions.
- Ensure that Nexstar processes and best practices are followed across departments.
- Drive operational efficiencies, team productivity, and field performance.
- Maintain a strong field presence, interfacing regularly with technicians, project managers, and the executive leadership team.
- Strategic Growth:
- Collaborate with Ownership and the General Manager to implement long- and short-term growth strategies.
- Identify new business opportunities and foster innovation to stay ahead in the market.
- Monitor KPIs and ensure budgets, safety, quality, and profitability targets are met.
- Team Building & Development:
- Recruit, mentor, and retain high-performing teams across all service departments.
- Foster a success-oriented, accountable environment.
- Lead with integrity, building consensus and gaining buy-in from team members.
- Customer Satisfaction:
- Enhance the customer experience by ensuring quality workmanship and outstanding service delivery.
- Resolve escalated customer issues promptly and professionally.
- Reporting & Compliance:
- Provide Ownership with timely, accurate, and complete reports on company operations.
- Champion the development and continuous improvement of operational protocols and tools.
- Ensure adherence to all safety standards, codes, and regulations.
Qualifications: - Minimum of 7 years of verifiable, full-time management experience in residential HVAC operations.
- Working knowledge of residential HVAC methods, techniques, systems, and codes.
- Experience with Nexstar systems and processes (preferred).
- Strong leadership skills and prior success in building and leading high-performing teams.
- Ability to manage multiple departments and foster collaboration across service lines.
- Willingness to tackle new challenges, with a proactive and solution-oriented mindset.
- Valid Driver’s License and ability to pass pre-employment background check.
- Familiarity with plumbing and electrical services (preferred but not required).
Benefits: - 401(k) Plan with Company Matching
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Professional Development Assistance
- Company Vehicle
Schedule: - Full-Time
- Weekends as Needed
Preferred Experience: - HVAC: 5+ Years
- Leadership: 5+ Years
Join Peaden today and be part of a legacy of excellence while leading the future of service innovation across the Florida Panhandle!
Job Tags
Full time, Temporary work, Weekend work,