Job Description

Be a Hero and Make a Difference for the Elderly With Your Work
European Service at Home,an Illinois leader in In-Home Services, seeks a committed Case Coordinator for our local Chicago office.
The ideal candidate will provide responsive and compassionate customer service to our Senior Clients while effectively managing cases anddirectly supervising Home Care Aides.
WAGE:
$22- 23ph on start, based on experience
Essential Functions
As aCase Coordinator, you will:
Workin a team environmentto assure the accomplishment of the office's workload and goals
Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
Serveas a resource for technical questions, applications, and problem-solving
Evaluate, Plan, Coordinate, and ManageHomecare Aides to ensure the client's and company's best interest
Maintain a good standing relationship with Community Care Unit
Ensurethat client and employee records are complete and current
SKILLS :
Excellent reading and writing skills
Bilingual in Spanish is required
Thoughtful people skills
Organizational and multitasking under tight deadlines
Basiccomputer and office experience
Ability to effectively delegate
QUALIFICATIONS :
Excellent communication in English
High School diploma
ESAHBENEFITS :
Paid training
Health insurance, Dental, Vision, Life Insurance
PTO
Bereavement pay
Vacation Paid
Career growth
Bi-weekly direct deposits
ESAH is an In-Home Service organization dedicated to fulfilling care needs soseniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service.
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