Bilingual Tier 1 Service Desk Representative (Remote)
Support the Centers for Medicare & Medicaid Services (CMS)
Location: Fully Remote (U.S. Based)
Schedule Options:
As a Bilingual Tier 1 Service Desk Representative , you'll be the first point of contact for callers seeking assistance with billing protections, filing complaints, or checking the status of an existing complaint. You’ll be answering inbound calls via a cloud-based phone system — all from the comfort of your home.
What You'll Do:
What You Bring:
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