Bilingual Technical Support Representative (Part Time Friday - Sunday) Job at Insight Global, Marietta, GA

STZBcFc5b1ZKM2lzRUFlTXVTR3F6TVFS
  • Insight Global
  • Marietta, GA

Job Description

Friday – Sunday: Onsite Friday, work from home Saturday + Sunday

Insight Global is seeking a Part-Time Weekend Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction. This role is onsite 5 days a week and this team operates 7 days/week so flexibility with work schedule will be expected.

  • Fluent in Spanish
  • 2+ years of experience in a high volume, fast-paced inbound call environment
  • Experience with resolving technical issues virtually (hardware, software, networking, etc.)
  • Customer service skills with clear and concise communication
  • Experience with using telephone software and experience with Office Communications software (Teams, Slack, etc.)

Plusses:

  • Experience working with POS systems or terminal devices
  • Experience in the financial or payment services industry

Compensation:

$20/HR - $22/HR

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Work from home, Sunday, Saturday,

Similar Jobs

Team Rehabilitation Physical Therapy

Physical Therapist Assistant Job at Team Rehabilitation Physical Therapy

 ...Team Rehab is looking for great Physical Therapist Assistants to join our growing outpatient clinic in McDonough, Georgia! Providing excellent health care for our patients. Patients should achieve good outcomes and be happy with their experience of physical therapy.... 

Pride Health

Pharmacy Technician Job at Pride Health

 ...Job Title: Pharmacy Technician Location: East Elmhurst (Rikers Island), NY 11370-1381 Schedule: Monday to Friday, 1:00 PM 9:00 PM (40 hours/week) Duration: 13+ weeks with possible extensions Pay: $30 - $33 per hour Job Summary: Under the direct supervision... 

Remedy Recruitment

Board Certified Behavioral Analyst (BCBA) Job at Remedy Recruitment

 ...Board Certified Behavioral Analyst (BCBA) A reputable non profit organization is currently searching for a Board Certified Behavioral Analyst (BCBA) to join their community and school based program as a 1099 Contractor. This role will provide supervision to staff and... 

Medix™

Clinical Research Assistant - 246467 Job at Medix™

**SEEKING A CLINICAL RESEARCH ASSISTANT IN EDINA, MN*** Position Overview The Clinical Research Assistant supports coordinators in the...  ...: Start between 7:008:00 AM, finish 4:305:30 PM (flexible based on needs). Pay: $22.00-30.00 (Depending on Experience)... 

DHI

CDL Driver Job at DHI

 ...Job Title: CDL Driver Job Type: Full-Time SUMMARY CDL Driver will Drive trucks with up to 18-wheeler capacity, transporting...  ...CDL A driver ~ CDL A license ~ High School diploma/GED ~ Tanker and HazMat endorsement preferred ~ Winch truck experience preferred...