Job Description

Axios Professional Recruitment is currently seeking an experienced Customer Service Billing Specialist . The Customer Service Billing Specialist will be responsible for providing excellent customer service and support relating to billing inquiries and account management. This position is Mon – Friday with the potential of working from home on Friday after completion of training.

Experience with Google Suite (Documents, Forms, Sheets, etc) is required. Experience with Zoho-CRM, Xifin-Billing, and pathagility would be a plus!

Billing Specialist Benefits/Compensation:

• $18-22/hour
• Schedule: Mon-Friday 10:30am to 7:30pm
• Flexible work schedule
• Work from Home (after 90 days Friday becomes optional in office)
• Medical, Dental, Vision
• Vacation and Sick Time

Billing Specialist Responsibilities:

• Exceptional verbal communication skills with the demonstrated ability to convey empathy and compassion remotely.
• Precise attention to detail and proven track record of accurately capturing and recording complex data.
• Experience successfully collaborating with others as part of a high-performing team.
• Proven ability to efficiently handle multiple tasks and assignments simultaneously.
• Familiarity with HIPAA regulations and standards regarding protected health information, with a strong commitment to confidentiality and privacy.

Billing Specialist Qualifications:

• High school diploma or equivalent required.
• Minimum of two (2) years’ experience in medical coding and billing.
• Thorough understanding of medical terminology is essential.
• Expert knowledge of insurance plans, carriers, and billing systems required.
• Ability to interpret explanation of benefits and apply them appropriately to our services.
• Familiarity with Customer Relationship Management Systems and Laboratory Information Systems preferred.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Documents, Sheets, Slides, Forms) required

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