Job Description

Are you a driven and resourceful professional eager to help foster growth at our rapidly expanding company? ACHC is currently recruiting a Business Development & Education Representative to join our ACHCU team. This person will focus efforts on driving growth and lead conversion through the development of strategic partnerships, effective lead management, and delivery of educational services. In this role, you will research and identify new opportunities, manage and cultivate relationships with industry partners, and support prospective customers in selecting ACHCU services.

Working cross-departmentally with Sales, Marketing, Accreditation, Education, and Program Leads, this position ensures ACHCU achieves revenue and customer service excellence goals while promoting programs, services, and educational initiatives. To be successful in this role, you should think strategically, act proactively, and communicate effectively, always striving for the excellence that ACHC is known for and expects.

JOB DUTIES & RESPONSIBILITIES:

Lead Management & Conversion

• Contact, qualify, and nurture leads generated from conferences, events, trade shows, online accounts, and other sources.
• Guide prospects through the decision-making process, including quoting and contracting ACHCU services.
• Maintain accurate and timely information in the CRM system.

Partnership & Relationship Management

• Develop and maintain strategic relationships with associations, consultants, vendors, and industry partners.
• Explore and build educational and consulting relationships with industry stakeholders in collaboration with Business Development.
• Educate staff and partners on available discounts, processes, and partnership benefits.

Business Development & Market Research

• Research and track new business opportunities across all programs and services.
• Conduct competitive and comparative research to support strategic initiatives.
• Identify consulting firms and associations for potential collaborations.

Education & Program Support

• Support development, coordination, and delivery of educational offerings, including webinars, workshops, trainings, and HealthTrainU initiatives.
• Collaborate with Program Directors and Sales to incorporate ACHCU education into customer contracts.
• Assist in scheduling and hosting monthly webinars with industry partners and consultants.

Cross-Department Collaboration

• Partner with Marketing to design and refine customer-facing materials (welcome packets, informational packets, thank-you packets, etc.).
• Work with Marketing, Sales, and Program Leads to promote new initiatives and grow programs.
• Attend strategy meetings to align business development and educational goals.

Reporting & Presentations

• Generate and distribute weekly, monthly, and quarterly reports on leads, opportunities, and business outcomes.
• Prepare presentations and provide updates to management, Board, and staff regarding new business and educational initiatives.

Industry Engagement

• Attend trade shows, conferences, and industry events to promote ACHC Accreditation and ACHCU services.
• Represent ACHC and ACHCU with professionalism while building visibility and credibility in the marketplace.

EXPERIENCE & QUALIFICATIONS:

• Minimum two-year Associate’s degree (Bachelor’s preferred) in a business-related field with 3+ years of relevant work experience in a business setting, or a high school education with a minimum of 5+ years of relevant work experience in a business setting.
• Strong background in business development, sales, or education services, preferably in healthcare or accreditation industries.
• Excellent communication and relationship-building skills with internal teams and external partners.
• Experience managing leads through CRM systems and producing reports for decision-making.
• Ability to present confidently to diverse audiences, including leadership and external stakeholders.
• Strong organizational skills with the ability to manage multiple projects simultaneously.

This position is office-based at our Cary, NC headquarters with hybrid remote-working privileges two days per week. Compensation includes base salary + quarterly bonus. In order to be considered, please send your resume along with your desired salary/compensation.

At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for employees. If you consider yourself a goal-oriented leader who would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers and each other with the industry’s best service experience, we would love to have you join us.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

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