JOB DESCRIPTION
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
REQUIRED SKILLS AND EXPERIENCE
- 1-2 years of experience working in a call center with inbound calls (80+ calls a day) experience with going from call to call
-Bilingual in Spanish