Call Center Representative Job at Talentoma, Seattle, WA

SWE0dVh0Y1NKbnV1R2dPSHRTcXV5OHdR
  • Talentoma
  • Seattle, WA

Job Description

Job Title: Remote Call Center Representative

Hourly Pay: $22 – $30/hour

Summary:

Join our growing team as a Remote Call Center Representative and enjoy the flexibility of working from home. In this role, you’ll provide first-line support by addressing common customer concerns, assisting with account management tasks, and ensuring each caller feels heard. Your focus will be helping customers navigate services and resolve basic issues. If you're someone who enjoys structured conversations, problem-solving, and working independently, this is an excellent opportunity.

Job Responsibilities:

  • Handle inbound customer calls, assist with account updates, password resets, or subscription adjustments
  • Guide callers through services or products, answer FAQs, and clarify procedures
  • Help customers track shipments, manage billing cycles, or adjust accounts
  • Log call details, outcomes, and follow-up steps in internal systems
  • Redirect complex issues to the appropriate support team while ensuring a smooth handoff
  • Stay updated on internal policies and services to provide accurate information

Qualifications:

  • Clear speaking voice with strong communication skills
  • Self-motivated and able to manage time and responsibilities independently
  • Comfortable with computers, navigating websites, and learning new systems
  • A reliable home setup with high-speed internet and a quiet workspace
  • Previous experience in customer service or support is preferred but not required

Perks & Benefits:

  • Hourly pay ranging from $22 to $30, depending on experience
  • Fully remote with flexible scheduling (evenings and weekends available)
  • Paid training and ongoing support
  • Collaborative team culture with strong communication and leadership
  • Opportunities for advancement based on performance

Job Tags

Hourly pay, Remote job, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

TransPerfect

Executive Director of Technical Consulting - Business Development Job at TransPerfect

 ...Job Summary: The Executive Director of Technical Consulting will lead the identification, assessment, and development of technical consulting...  ..., and budget considerations. Team Leadership: Build, manage, and mentor a high-performing team of consultants and analysts.... 

Trusted Tech Team

Art Director Job at Trusted Tech Team

 ...one of the fastest-growing companies in the U.S., Canada, and the UK. Overview: We are seeking an experienced and creative Art Director to lead the visual direction of our brand and content across digital platforms. This role is instrumental in executing our... 

Eximia Research

Clinical Research Coordinator Job at Eximia Research

 ...Company Description Eximia Research is a fully Integrated research sites network of premier...  ...investigational sites meeting the clinical research needs of global biopharmaceutical...  ...a quality data. Clinical Research Coordinator Eximia Clinical Research is looking... 

Southwest Search

Entry Level Administrative Assistant Job at Southwest Search

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role. New grads ...

Novate Legal Search

Litigation Paralegal Job at Novate Legal Search

 ...confidential information either manually or utilizing eDiscovery software Upload/Download documents and create links using OneDrive, DropBox, or similar program. Work with databases such as Concordance and Relativity. Assist with trial preparation (trial binders...