Call Center Specialist Job at The Hollister Group, Farmington, CT

SUtrb1dkb1VLMzZ2SHdHRnNDZXB6TVVWNXc9PQ==
  • The Hollister Group
  • Farmington, CT

Job Description

Call Center Specialist

Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required.

Hybrid schedule, 4 days onsite.

Pay: $19/hr

Responsibilities:

• Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs.

• Maintain professionalism and courtesy in all interactions with customers and third parties.

• Transfer calls and connect callers to the correct department or person.

• Perform additional duties as required.

Qualifications:

• Bachelor’s degree preferred, not required

• Strong computer skills and technical proficiency.

• High energy and self-motivation to take initiative and follow through.

• Ability to collaborate effectively in a team setting.

• Outstanding written and verbal communication skills.

• Proven ability to manage stressful situations with patience and professionalism.

• Capable of handling a high call volume while meeting time standards and maintaining a professional attitude.

• Dedicated to ongoing improvement and learning in customer service techniques.

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Job Tags

Contract work,

Similar Jobs

Strativ Group

ML Research Scientist Job at Strativ Group

 ...in Python, scikit-learn, and PyTorch. What Were Looking For: PhD in Cheminformatics, Computational Chemistry, Computer Science Expert in advanced modelling techniques, including GNNs, multitask modelling, active learning, and Bayesian optimisation. Experienced... 

Planned Parenthood of the North Country New York, Inc.

Physician Assistant Job at Planned Parenthood of the North Country New York, Inc.

 ...Join Our Team: Are you a compassionate and dedicated Physician Assistant seeking a fulfilling career where you can make a meaningful impact on the health and well-being of individuals in our community? Look no further! Planned Parenthood of the North Country New York... 

Medical Services of America

Director of Marketing - Home Health Job at Medical Services of America

 ...Lead with Purpose. Grow with Impact. Director of Marketing Home Health | Greenville, Seneca, Union & Rock Hill, SC Employment Type:...  ...outreach are at the heart of delivering exceptional home health care. Were currently seeking a driven and experienced Full-Time Director... 

US Bureau of Land Management

Forestry Technician Job at US Bureau of Land Management

 ...experience qualify for GS-3; and 4 seasons of experience qualify for GS-4. Examples of qualifying specialized experience include: Forestry aid or technician work. Engineering, range, or soil conservation technician work that involved the application of cultural,... 

Proforma Physiotherapy and Performance

Travel Registered Dietitian Nutritionist - Paying up to $2,576/week Job at Proforma Physiotherapy and Performance

We are seeking a dedicated Travel Registered Dietitian Nutritionist (RDN) to provide specialized nutritional care in Syracuse, NY. Responsibilities include assessing patient nutritional needs, developing personalized care plans, and collaborating with healthcare teams...