Call Center Specialist Job at The Hollister Group, Farmington, CT

SUtrb1dkb1VLMzZ2SHdHRnNDZXB6TVVWNXc9PQ==
  • The Hollister Group
  • Farmington, CT

Job Description

Call Center Specialist

Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required.

Hybrid schedule, 4 days onsite.

Pay: $19/hr

Responsibilities:

• Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs.

• Maintain professionalism and courtesy in all interactions with customers and third parties.

• Transfer calls and connect callers to the correct department or person.

• Perform additional duties as required.

Qualifications:

• Bachelor’s degree preferred, not required

• Strong computer skills and technical proficiency.

• High energy and self-motivation to take initiative and follow through.

• Ability to collaborate effectively in a team setting.

• Outstanding written and verbal communication skills.

• Proven ability to manage stressful situations with patience and professionalism.

• Capable of handling a high call volume while meeting time standards and maintaining a professional attitude.

• Dedicated to ongoing improvement and learning in customer service techniques.

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Job Tags

Contract work,

Similar Jobs

Crossover Health

Certified Medical Assistant Job at Crossover Health

 ...Nintendo onsite clinic. It is open Monday - Wednesday 7-5, Th, 8-5 and Friday 7-1. Job Responsibilities The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic... 

Orion Placement

Litigation Associate Attorney Job at Orion Placement

 ...enjoying the ride Location: Phoenix, Arizona. Onboarding is in-office. Once competent, the firm offers meaningful flexibility attorneys regularly work hybrid schedules, partial days from home, or remote Fridays. Arizona-barred attorneys should be local. California-... 

Giffin Interior

Millwork Engineer / CNC Programmer Job at Giffin Interior

 ...Millwork Engineer / CNC Programmer Giffin Interior & Fixture, Inc. Pittsburgh, PA On-site (Pittsburgh) with occasional remote flexibility Giffin Interior is a nationally recognized architectural millwork manufacturer based just south of Pittsburgh. We build... 

Marshall's Specialty Services (HVAC)

Lead Fiberglass Insulation Installer Job at Marshall's Specialty Services (HVAC)

 ...Job Title: Lead Fiberglass Insulation Installer Consider coming on board as an Insulation Installer at Marshalls Specialty Services . Were a well-respected HVAC company serving Lane County, OR since 1948. Marshalls cares about their customers, employees, and... 

CyberCoders

Quality Control Manager (Traveling) Job at CyberCoders

 ...Position Overview The Quality Control Manager is responsible for overseeing and ensuring...  ...various job sites to implement quality assurance processes and to monitor compliance with...  ...position, you must be currently authorized to work in the United States without the need for...