Call Center Specialist Job at The Hollister Group, Farmington, CT

SUtrb1dkb1VLMzZ2SHdHRnNDZXB6TVVWNXc9PQ==
  • The Hollister Group
  • Farmington, CT

Job Description

Call Center Specialist

Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required.

Hybrid schedule, 4 days onsite.

Pay: $19/hr

Responsibilities:

• Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs.

• Maintain professionalism and courtesy in all interactions with customers and third parties.

• Transfer calls and connect callers to the correct department or person.

• Perform additional duties as required.

Qualifications:

• Bachelor’s degree preferred, not required

• Strong computer skills and technical proficiency.

• High energy and self-motivation to take initiative and follow through.

• Ability to collaborate effectively in a team setting.

• Outstanding written and verbal communication skills.

• Proven ability to manage stressful situations with patience and professionalism.

• Capable of handling a high call volume while meeting time standards and maintaining a professional attitude.

• Dedicated to ongoing improvement and learning in customer service techniques.

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Job Tags

Contract work,

Similar Jobs

The TJX Companies, Inc.

Senior Administrative Assistant Job at The TJX Companies, Inc.

 ...Support HR leadership by coordinating and advising on company policies, procedures, contract administration, and benefit programs. Assist with comprehensive documentation of action steps, communications, and materials needed to prepare for organizational changes.... 

Palace Poker

Executive Sous Chef Job at Palace Poker

Job Title: Executive Sous Chef Location: Grand Prairie, Texas Job Type: Full Time Compensation: Negotiable based on experience and education Company Overview: Palace Poker is D/FWs premier poker destinationwhere high-energy action meets first-class hospitality...

Premiere Roofing

Foreman Job at Premiere Roofing

 ...Were currently hiring a Foreman to oversee roofing and construction projects from start to finish. This hands-on role includes supervising contractors and crews, ensuring quality workmanship, and maintaining strong, professional communication with customers on-site.... 

BIME BEAUTY

Part-Time Order Fulfillment Specialist - Seasonal Contract Job at BIME BEAUTY

Part-Time Order Fulfillment Specialist - Seasonal Contract Company: Bime Beauty Location: On-site at Company Home Office Type: Independent Contractor (1099) Schedule: Part-time, Seasonal (Flexible hours, approximately 10-20 hours/week) Pay Rate: $15-2...

TalentOla

Client Partner - Oil & Gas Job at TalentOla

 ...We are seeking a seasoned Client Partner Oil & Gas to lead strategic growth and client relationships within the Energy vertical...  ...with global delivery models Exposure to digital oilfield, refinery modernization, asset performance management Strong network within...