Cell Phone Repair Technician Job at Infotree Global Solutions, Salt Lake City, UT

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  • Infotree Global Solutions
  • Salt Lake City, UT

Job Description

We are seeking a skilled technician to support operations including repair, refurbishment, failure analysis, and complaint investigations.

Key Responsibilities:

  • Perform repair, rework, and upgrades of medical devices
  • Troubleshoot and analyze returned devices to determine root causes
  • Conduct Level 0 and 1 Product Complaint Investigations (PCI)
  • Ensure compliance with cGMP and Quality System Regulations
  • Accurately document service activities using Oracle
  • Support training and assist in continuous improvement efforts

Qualifications:

  • High School diploma or GED required; A.S. in technical field preferred
  • 1–3 years of experience in service repair or a high-tech manufacturing environment
  • Strong problem-solving and communication skills
  • Familiarity with cGMP and quality systems

Other Requirements:

  • Must be at least 18 years old
  • Able to lift 30–40 lbs
  • Travel may be required up to 25%

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