Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
The new SCA Health represents who we are today and where we are going—an d the growing career opportunities for YOU.
Role Summary: Accountable for executing the growth strategy, direct P&L responsibility and overall goal execution of one SCAH facility.
Key Roles:
• Clinical Quality and Patient Safety: Champion SCAH's HRO Journey with responsibility to ensure leaders, teams, and physicians achieve clinical excellence and drive zero harm through adoption and standardization of Clinical Quality standards
• Facility Partnership Performance: Leads, mentors and develops a high performing facility team of clinical and operational professionals focused on clinical quality outcomes, volume growth drivers, labor efficiencies and operational excellence
• Support Teammates: Leads, mentors and develops a high performing facility team of clinical and operational professionals focused on clinical quality outcomes, volume growth drivers, labor efficiencies and operational excellence
Key Responsibilities:
• Drive Excellent Clinical Quality
• Effectively drives and sustains a zero patient harm culture
• Proactively collaborates with physicians to meet patient needs and exceed patient expectations
• Effectively builds and manages a team of high-performing clinicians to deliver excellent patient care
• Leads and/or partners with Medical Executive Committee, Governing Body, and Board of Managers in developing clinical guidelines and implementing the center’s response to the changing healthcare needs of the community. A CEO (Practice Administrator) leads and develops teams.
• Leads, mentors, and develops a team of clinical and business professionals, focused on clinical quality outcomes, volume growth drivers, labor efficiencies, supply chain management, and revenue cycle optimization consistent with SCA’s mission, vision and values
• Utilizes effective hiring and development processes combined with sound judgment and decision making to ensure a high performing team is in place
• Provides teammates with the authority, accountability, training, information and resources to achieve their full potential and successfully drive the center’s
performance
• Strong interpersonal skills and communication style that will develop confidence in the team they lead and keep the attention of the broader organization and ensure that clear expectations are communicated
• Creates a vision, momentum, and process that that leads others to embrace change
• Drives organizational capability by building a highly committed and capable management team at center
• Assesses, attracts, retains and develops internal personnel to meet performance expectations and future infrastructure expansion needs
• Emotional maturity and ability to create change in an environment where the structure may evolve rapidly
• Serves as on-site personnel director and ensures fair and prompt resolution of teammate complaints, grievances and operating proble
• Drive top-line growth & cultivate strong physician relationships.
• Owns and is accountable for organic top-line growth via increased volume, strategic service line growth, new physician recruitment, and increasing volume from existing physicians
• Designs and executes physician recruitment and marketing programs designed to drive case volume growth via partnerships with physicians, medical groups,
health system partners, local employers and third-party payers
• Initiates, develops and maintains strong physician relationships to support topline growth, governance, board/partnership interests, and trust/confidence in SCA as a preferred partner and management company
• Recommends, develops and executes short- and long-term strategic plans that drive best in class clinical, financial, and operational results
• Partners with Regional Lead and other SCA leaders to design and implement various growth initiatives and operational effectiveness opportunities
• Leads operational excellence.
• Responsible for the center’s P&L, including managing financial controls and reporting
• Implements and maintains annual strategic business plans that best serves the partnership and the local market dynamics
• Proactively collaborates with SCA corporate departments in order to identify and implement best practices related to clinical quality, volume growth, and
operational excellence
• Safeguards the Center's assets and ensures that Center's building and/or tenant improvements and equipment are maintained in good working order
and in compliance with local, state and federal regulations
• Oversees facility management, life safety codes and environment of care requirements and is proactive in managing the facility operations
• Maintains center operations in compliance with regulatory requirements and accrediting body standards at all times
• Provide support including (but not limited to): Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance
Verification, Transaction, Posting, Clinical Logs and other duties as needed
Education Requirements: A Bachelor’s Degree is preferred, or equivalent work experience will be considered.
Years of Experience: The ideal candidate should have a minimum of 1-3 years of ASC Operations experience. CV and Ortho specialty experience preferred. 1-2 years of leadership experience required.
Preferred Experience: Preference will be given to candidates with experience in ASC, outpatient, surgical site, and multi-site healthcare settings.
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