Job Description

Chief Administrative Officer

The Chief Administrative Officer (CAO) leads the planning, development,

implementation and maintenance of the USC Alumni Association’s administrative

functions to ensure a work environment that is supportive, flexible, creative and

reflective of our core values: Find a Way, Get Stuff Done, Show Team Spirit and Create

Meaningful Experiences. The CAO fosters teamwork throughout the Association,

nurtures new ideas and concepts, and empowers staff members to be valuable and

contributing members of the Association’s mission. In addition, the CAO serves as the

Board Secretary and provides support to the Association’s Board of Governors.

Reporting to the Chief Executive Officer, the CAO serves as a valued member of and

provides strategic support to the Senior Leadership Team (SLT) as they seek to

develop programs, initiatives and events that carry out the mission of the Association.

Accountabilities

Strategic Support : Anticipate needs and be a problem-solver to assist the CEO in

effective decision-making; act as an intermediary when the CEO is away to ensure that

needs are conveyed and progress is being made in a timely manner. Assist SLT with

planning and coordination of Association operations and ensure all SLT members have

the tools and support needed to meet Association goals; schedule all SLT meetings,

including weekly, quarterly and annual meetings. Research and coordinate various

activities and details associated with meetings, retreats and business trips. Facilitate the

development of presentation materials. Provide guidance to the Alumni Experience

Specialist to prioritize workflow and optimize productivity.

Communications Strategy : Oversee the implementation of the Association’s

communications strategy. Work across the organization to ensure messaging is

cohesive and supports the overall mission of the Association. Remain connected with

university communications to ensure consistency with and adherence to university

brand platform standards and guidelines. Lead a team of communications professionals

to implement strategies developed by SLT.

Board of Governors Support : Serve as the Board Secretary to the Association's

Board of Governors (BOG); plan and schedule all full board and committee/task force

meetings; prepare all full board agendas and work with SLT to ensure committee/task

force agendas are prepared in a timely manner; ensure BOG bylaws are up-to-date and

adhered to; prepare resolutions for board consideration; take minutes at all board

meetings (full board and committee); coordinate board member elections; serve as the

staff contact for the BOG Awards Committee and supervise the Alumni Awards process;

serve as the central point for all board communications; serve as the single point of

contact for board members regarding Association events, programming and other board

inquiries; in collaboration with SLT, develop engagement plans for each Governor and

annual plans for each board committee; and, create and facilitate an ongoing

engagement program for Regents and other members of the Academy.

Senior Leadership Team Support : Serve as a member of the Senior Leadership

Team, offering strategic insight and advice to the CEO and other members of the team,

actively participate in weekly leadership meetings as well as quarterly and annual

planning. Lead, manage and hold accountable senior Alumni Association staff in the

areas listed above. Maintain proper files for all contracts for the Association. Track and

report on the Association’s progress toward goals established in the Vision/Traction

Organizer the University Service Agreement and other partnerships; ensure tracking

documents and agendas are prepared in advance of all SLT meetings. Oversee the

development of the Association’s annual Impact Report.

Association Human Resources Management: Oversee all human resources

functions, including: Signum contract; insurance & benefits administration; hiring &

onboarding; design and implement the Core Values Recognition Program as well as

similar programs (monetary and non-monetary) intended to boost morale and maintain

a fun and creative work environment; and plan quarterly and annual team retreats.

Office Management : Maintain core processes and following systems and checklists to

ensure internal and external consistency; ensure core processes are documented and

followed by all; work with Alumni Experience Specialist to keep all office supplies

stocked to maintain continuity of operations.

Special Projects Implementation : At the direction of the CEO, will be responsible for

the coordination and execution of special projects that support the overall strategy of the

Alumni Association.

Basic qualifications:

• A minimum of eight years of related experience with progressive responsibility

and proven success.

• Experience building relationships and partnerships with a broad range of

constituencies, including board members, CEOs, and other executives.

• Ability to lead a team with varying skillsets and technical abilities and an

insatiable desire to bolster individual contributions.

• Ability to manage a variety of projects and initiatives simultaneously with a keen

sense for accuracy and professionalism.

• An excellent listener and strong communicator (written and verbal) to internal and

external audiences and stakeholders within the community.

• Proven track record for leading and overseeing a comprehensive

communications strategy, including but not limited to email, social media, and

website communications.

• Experience working with a CRM and related technologies.

• Displays sound judgment, emotional intelligence, and detail orientation.

• A sense of accountability for oneself and for others as it relates to meeting

commitments; inclusive management style that actively solicits input from team

members.

• An unwavering commitment to quality and excellence.

• Possesses integrity, confidence and a positive attitude.

• Is mission-driven and self-directed.

Education

An undergraduate degree from an accredited institution is required, an advanced

degree is preferred.

Compensation

Salary will be commensurate with experience plus a comprehensive benefits package

including health, dental, vision and a 403(b)-retirement plan. Other benefits include 30

days of paid time off, tuition reimbursement at the University of South Carolina and free

parking at the Pastides Alumni Center.

HOW TO APPLY

Please email your resume and cover letter, in PDF format to jobs@uscalumni.com

with “Chief Administrative Officer” in the subject line.

We will confirm receipt of your application within a few business days.

We will be accepting applications until a candidate has been selected.

If selected for an interview, you will be contacted by phone or email.

Equal Opportunity Employer

The University of South Carolina Alumni Association is an Equal Opportunity Employer

and Prohibits Discrimination and Harassment of Any Kind.

• The Association is committed to the principle of equal employment opportunity

for all employees and to providing employees with a work environment free of

discrimination and harassment.

• All employment decisions at the Association, including hiring, are based on

business needs, job requirements and individual qualifications for the job to be

filled, without regard to race, color, gender, religion or belief, family or parental

status, sexual orientation, or any other status protected by United States or

South Carolina laws or regulations.

• The Association reasonably accommodates qualified individuals with disabilities

to enable them to receive equal employment opportunity and/or perform the

essential functions of the job unless the accommodation would impose an undue

hardship to the Association. This applies to all applicants and employees.

• The Association will not tolerate discrimination or harassment.

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