Job Description

LHH Recruitment Solutions is seeking an Associate Client Resolution Coordinator for a 3 month contract position that could extend in Reno, NV. This is for a transportation and logistics company with an excellent reputation.

Responsibilities:

• Maintain department KPIs and accuracy ratings as defined by the department.
• Enter voucher payable information into various computer systems.
• Perform typing, faxing, mail distribution, phone messaging, and other office related duties as required.
• Update tasks daily in the claims system.
• Perform entry and updates of shipment information as needed.
• Receive and respond to customer calls and correspondence, provide excellent service, and escalate concerns as needed.
• Maintain timely contact with customers.
• Accurately invoice customer shipments using multiple invoicing schedules and systems.

Qualifications:

• 1+ year of Customer Service related work experience required
• Claims experience preferred

Employment Type: 3 month contract that could extend

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