Job Description
Job Description:
- Top Skills Clarity PPM 16.3x, Clarity PPM New UI, GEL scripts, Java/ Web Services/XOG
- This position will have responsibility for support and enhancements of a highly visible and strategically significant Project and Portfolio Management application.
- The candidate must have Clarity PPM technical and functional experience.
- Key Responsibilities:
- The role requires the candidate to integrate with, and actively contribute to a well-established application and PMO tools support team.
- Candidate must have strong technical skills coupled with good customer facing skills while being able to troubleshoot and problem solve application issues independently.
- The ideal candidate will provide excellent technical and end user application support.
Responsibilities will include:
- Provide application and subject matter expertise, in both Clarity PPM technical and functional areas.
- Architect, recommend, and design systems solutions that meet customers' requirements; manage implementation of solutions architected.
- Configuration and customization of Clarity PPM components including objects, portlets, process workflows, lookups, etc.
- Mange all technical aspects of the Clarity PPM upgrades - Research, testing, troubleshooting, planning, documenting differences, implementing, defining processes and standards.
- Support the development of training materials for the end-user
- Clarity PPM Support and Training - Strong knowledge of the Clarity PPM tool with the ability to train users of a wide range of roles: - PMO Power users/Clarity Leads, Project Managers and Time Entry users.
- Experience with building, deploying, and communicating change through eLearning software. Communicate effectively with colleagues and partners in a global company.
- Represent and ensure end users interests when implementing functional changes in partnership with vendor partners and technical teams.
- Monitor support queue- work directly with users on Clarity issues.
- Clarity PPM Support - support the needs of the Clarity community at an enterprise level.
- Candidate is expected to be a self-starter who will actively contribute to the stability, support, and maturity of the product as well as any additional responsibilities supporting corporate applications.
- Maintain existing Clarity website on the company intranet which hosts informational resources, training material, job aids, etc. Create new artifacts on the Clarity website.
- Participate in system updates and upgrades testing and related activities (creation and execution of test scripts, coordination of UAT testing communication, etc.)
Work Experience And Skills:
- 5+ years' experience in managing Clarity at a technical level, leading upgrades, and system troubleshooting
- Experience with Clarity PPM 16.3x
- Experience with Clarity PPM New UI
- In-depth experience with developing and fine-tuning MS SQL queries as well as Clarity PPM Entity Relationship Diagram.
- Design and development of Clarity PPM portlets. Advanced level of experience with NSQL queries.
- Development of processes in Clarity PPM using GEL scripts.
- Knowledge of Clarity PPM Web Services/XOG and Java for Clarity PPM integration with other applications.
- Hands on expertise with all aspects of implementations, requirements gathering & analysis, design, configuration, and testing.
- Strong computer skills including Microsoft Office (with advanced proficiency in MS Excel), MS Teams, MS SharePoint, and MS Project.
- Excellent troubleshooting abilities and analytical skills.
- Strong written and verbal communication skills.
- Proactive, self-motivated, detail-oriented, and creative.
Education:
- Bachelor's Degree in Computer Science or a similar major preferred
- Licenses/Certifications:
- ITIL Foundations v4 within 180 Days Pref
Job Tags
Work experience placement, Work at office,