Job Description

Concierge

Overview:

London Jewelers is a premier jewelry business, family owned and operated for over 90 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a Hostess for our luxury watch boutique in the Americana Manhasset.

Responsibilities:

• The Client Experience Hostess ensures the delivery of a World Class Client Experience to all clients
• Operating in a professional manner and utilizing exceptional communication skills to engage the client, they will have excellent client facing and interpersonal skills
• Our Client Experience Hostess is responsible for facilitating unique and engaging client experiences using creative research and exceptional hospitality
• They will be well presented and have a positive 'can do' attitude that is infectious both to the client and colleagues alike
• The Client Experience Hostess will be a constant role model for the company culture, and ensure they become a way of working for the whole team giving every client (internal and external) a 'World Class Client Experience'
• Ensure clients are welcomed in a timely manner
• Use CRM to facilitate unique client experiences based on individual client interests
• Support in all aspects of the client experience and individual client journey and above all else keep clients needs first

Qualifications/Experience:

• Exceptional communication and interpersonal skills
• Ability to build excellent working relationships with clients
• Understanding of World Class Customer Experience
• Basic selling skills techniques
• Experience of working within a high performing team
• IT literate
• Flexible/adaptable to change
• Confidentiality at the highest level
• A professional approach at all times
• Excellent organizational skills
• Able to multitask

Preferred Qualifications:

• Experience as Client Hostess

Job Type:

• Full-time

Salary:

• $25.00 - $30.00

Benefits:

• 401(k) with employer matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Monday – Friday
• Weekends

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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