Title: Content Specialist
Location: Stamford, CT (4 days onsite/week)
Duration: 6 Month Ongoing Contract (Would like to convert this person full-time depending on performance)
Required Skills & Experience
Nice to Have Skills & Experience
Job Description
Insight Global is looking for a Support Content Publisher to join the Digital Service and Customer Experience (DSCX) team at a large Telecommunications company in Stamford, CT. This team is responsible for enhancing the customer experience and providing the right messages at the right time to the right customer. This person will be responsible for driving the execution of an interactive, digital self-service experience for customers by testing and publishing online support content and analyzing areas for improvement in design, content, and usability. This person will publish web content and proof for accuracy, message presentation and brand style. They will be responsible for optimizing SEO, headline style and length, graphics sizing, photo cropping, hyperlinking, etc. 20% of their day will be spent analyzing and understanding the analyst metrics, 40% spent on various tasks that come through their ticketing system like setting up new website layouts and creating content area for support sights. Remaining 40% is spent on projects: researching, running testing, and pitching creative ideas to increase customer experience and reduce cost. This position requires technical expertise, great communication skills, the ability to understand and translate technical and product launch information and to work closely with copy editors, designers, journey owners and technical teams.
...Join our talented team at FL Davis Ace Hardware, where we pride ourselves on being a part of the community. As a Small Engine Repair Technician, you will play a crucial role in keeping our customers' equipment running smoothly. This is a fantastic opportunity to enhance...
...Financial Planning Tax Office is looking for a goal-driven tax preparer to be responsible for advising clients, analyzing tax data submitted by clients, and... ...Collecting relevant financial records, including W-2 and income statements Preparing and submitting tax returns...
...MaxHealth is looking to hire a full-time licensed Physical Therapy Assistant to work in our 2 Bradenton locations to provide superior care helping patients improve their movement and manage their pain from chronic conditions or injuries. Have you been searching for...
...D.C., Puerto Rico and the United Kingdom. The Corporate Information Services Department is seeking a dynamic and talented Application Analyst II Training Content Developer. The Application Analyst II Training Content Developer provides training content development...
Land IQ has an opening for a Soil Scientist or Agronomist in its Sacramento, California office. The successful candidate will be responsible for working with our agricultural science and environmental teams as well as our geospatial and development team comprised of remote...