Job Description

We provide businesses in the Phoenix area with reliable, high-performance telecom and internet solutions that support growth and efficiency. As a Customer Outreach Representative , you will play a key role in introducing these solutions to local companies. The ideal candidate enjoys engaging with people, has a professional and approachable demeanor, and thrives in an environment where persistence, organization, and clear communication drive results.

Responsibilities:

• Serve as the first point of contact for businesses, introducing telecom and internet services tailored to their needs.
• Conduct outreach to generate interest and qualify leads.
• Identify business requirements and determine whether services align with their operations.
• Schedule qualified appointments for the sales team, ensuring a clear and professional handoff.
• Maintain accurate records of all outreach and lead interactions in CRM software.
• Stay updated on current service offerings, promotions, and product knowledge to effectively communicate value.
• Represent the company professionally in all interactions to build trust and credibility with potential clients.

Qualifications:

• Strong communication and interpersonal skills with a customer-first approach.
• Ability to adapt conversations to different business types and decision-makers.
• Organized and detail-oriented with consistent follow-up habits.
• Self-motivated and able to work independently without constant supervision.
• Experience with CRM software or lead management tools (preferred).
• High school diploma or equivalent (required).

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