Customer Service Specialist Job at Russell Tobin, Columbus, OH

SWFvcVdkZ1NKSDJ1SGdhQ3RDR296TU1V
  • Russell Tobin
  • Columbus, OH

Job Description

Job Opportunity: Customer Support Representative/Account Representative-Sr

Location: Columbus, OH

Pay Rate: $18-19.16/hour

We are seeking a highly motivated and professional Client Support Service Professional to join our team. This position is ideal for individuals who have a passion for customer service, enjoy working in a fast-paced environment, and are committed to delivering world-class support. Candidates should possess either a college degree or previous contact center experience .

Key Responsibilities:

  • Handle inbound phone calls related to Brokerage accounts with accuracy and efficiency.
  • Provide support for Brokerage Cash Management products, online platforms, and mobile applications.
  • Respond to general account and financial inquiries while maintaining excellent service standards.
  • Consistently meet department performance metrics and quality benchmarks.
  • Navigate multiple systems and tools to resolve client issues promptly.
  • Adapt to change and prioritize tasks in a dynamic, team-oriented environment.

Preferred Qualifications:

  • Bachelor’s degree OR prior experience in a contact center/customer service role.
  • Strong verbal and written communication skills.
  • Proven ability to multi-task and thrive under pressure.
  • Detail-oriented with excellent problem-solving skills.
  • Experience in financial services or brokerage is a plus.

Skills and Competencies:

  • High level of professionalism and customer focus.
  • Strong computer proficiency including navigating web platforms and Microsoft Office.
  • Team player with a positive attitude and willingness to learn.

  • Seniority Level
  • Entry level
  • Industry
  • Banking
  • Employment Type
  • Contract
  • Job Functions
  • Customer Service
  • Skills

Job Tags

Contract work,

Similar Jobs

Ultimate Staffing

Receptionist Job at Ultimate Staffing

Are you looking for quick growth and a fantastic culture? This would be the opportunity for you. We have an entry level Receptionist opportunity in the Westchase area. We are seeking professional candidates with energy, enthusiasm and eager to learn. Starting salary - ...

RETS Associates

Senior Asset Management Analyst Job at RETS Associates

RETS Associates, on behalf of our client, a diversified real estate operation platform with expertise in high-quality, grocery anchored shipping centers and premier office assets, is seeking an Asset Management Analyst/Sr. Analyst in Santa Monica, CA . The Analyst ...

Walden Environmental Engineering, PLLC

Part-Time Administrative Assistant Job at Walden Environmental Engineering, PLLC

 ...team blends technical excellence, curiosity, and integrity in everything we do. About the Role We are seeking a Part-Time Administrative Assistant to support our President, Joseph Heaney III, with a variety of organizational and administrative tasks. The ideal... 

24 Seven Talent

Apparel Graphic Designer Job at 24 Seven Talent

 ...Were partnering with a well-known fashion retailer to find a freelance Apparel Graphic Designer to support their internal design team. This role is ideal for someone with a strong eye for fashion trends, layout, and typography, who thrives in a fast-paced, creative... 

Trinity Health Mid-Atlantic

Primary Care Physician - Internal Medicine - Langhorne, PA Job at Trinity Health Mid-Atlantic

St. Mary Physicians Group has an excellent opportunity for Board Certified or Board Eligible Internal Medicine physician to join an established outpatient practice located in Langhorne, Pennsylvania. ~ Practice Primary Care at Medical Arts Internal Medicine ~ Monday...