Customer Service Specialist Job at Russell Tobin, Columbus, OH

SWFvcVdkZ1NKSDJ1SGdhQ3RDR296TU1V
  • Russell Tobin
  • Columbus, OH

Job Description

Job Opportunity: Customer Support Representative/Account Representative-Sr

Location: Columbus, OH

Pay Rate: $18-19.16/hour

We are seeking a highly motivated and professional Client Support Service Professional to join our team. This position is ideal for individuals who have a passion for customer service, enjoy working in a fast-paced environment, and are committed to delivering world-class support. Candidates should possess either a college degree or previous contact center experience .

Key Responsibilities:

  • Handle inbound phone calls related to Brokerage accounts with accuracy and efficiency.
  • Provide support for Brokerage Cash Management products, online platforms, and mobile applications.
  • Respond to general account and financial inquiries while maintaining excellent service standards.
  • Consistently meet department performance metrics and quality benchmarks.
  • Navigate multiple systems and tools to resolve client issues promptly.
  • Adapt to change and prioritize tasks in a dynamic, team-oriented environment.

Preferred Qualifications:

  • Bachelor’s degree OR prior experience in a contact center/customer service role.
  • Strong verbal and written communication skills.
  • Proven ability to multi-task and thrive under pressure.
  • Detail-oriented with excellent problem-solving skills.
  • Experience in financial services or brokerage is a plus.

Skills and Competencies:

  • High level of professionalism and customer focus.
  • Strong computer proficiency including navigating web platforms and Microsoft Office.
  • Team player with a positive attitude and willingness to learn.

  • Seniority Level
  • Entry level
  • Industry
  • Banking
  • Employment Type
  • Contract
  • Job Functions
  • Customer Service
  • Skills

Job Tags

Contract work,

Similar Jobs

Wingspan Performance

Leadership Advisor Job at Wingspan Performance

 ...significant time in Charlotte, NC, for onboarding Exclusivity: no outside coaching or advising work permitted ****Due to the high volume of interest, we kindly ask that all applications be submitted online. We are unable to respond to phone inquiries at this time.****... 

Hedy Holmes Staffing Services

Production Operator Job at Hedy Holmes Staffing Services

 ...Position: Capsulation Machine Operator Pay Rate: $30/hr. and up. D.O.E Location: Livermore, CA Schedule: Monday - Friday with OT as needed. Job Description: We are seeking a highly organized and dependable Production Operator to support our team... 

Guthrie

Care Companion - Nursing Unit PRN - Per Diem Job at Guthrie

Job Description Position Summary: Provides general observational support for assigned patient care area. Works with other members of the patient care team to deliver care to patients in age groups including children, adolescents, adults, and geriatrics based on unit...

SAVI EHS

Environment, Health and Safety Manager Job at SAVI EHS

Environmental, Health and Safety Manager Compensation ~$40.00 $45.00 per hour ~ Local Candidates Highly Preferred Employment Type Full-Time Job Description EHS Manager SAVI EHS is seeking an experienced Environmental, Health, and Safety (EHS) professional...

Home Helpers Home Care

Nurse Supervisor (Registered Nurse) Job at Home Helpers Home Care

 ...Friends, we are growing again and need a REGISTERED NURSEa full time or part-time registered nurse or health care practitioner (ideally a full time.) This is a fun and extremely rewarding role!The nurse serves as our clinical expert; however, the primary role is...