Customer Service Specialist Job at Russell Tobin, Columbus, OH

SWFvcVdkZ1NKSDJ1SGdhQ3RDR296TU1V
  • Russell Tobin
  • Columbus, OH

Job Description

Job Opportunity: Customer Support Representative/Account Representative-Sr

Location: Columbus, OH

Pay Rate: $18-19.16/hour

We are seeking a highly motivated and professional Client Support Service Professional to join our team. This position is ideal for individuals who have a passion for customer service, enjoy working in a fast-paced environment, and are committed to delivering world-class support. Candidates should possess either a college degree or previous contact center experience .

Key Responsibilities:

  • Handle inbound phone calls related to Brokerage accounts with accuracy and efficiency.
  • Provide support for Brokerage Cash Management products, online platforms, and mobile applications.
  • Respond to general account and financial inquiries while maintaining excellent service standards.
  • Consistently meet department performance metrics and quality benchmarks.
  • Navigate multiple systems and tools to resolve client issues promptly.
  • Adapt to change and prioritize tasks in a dynamic, team-oriented environment.

Preferred Qualifications:

  • Bachelor’s degree OR prior experience in a contact center/customer service role.
  • Strong verbal and written communication skills.
  • Proven ability to multi-task and thrive under pressure.
  • Detail-oriented with excellent problem-solving skills.
  • Experience in financial services or brokerage is a plus.

Skills and Competencies:

  • High level of professionalism and customer focus.
  • Strong computer proficiency including navigating web platforms and Microsoft Office.
  • Team player with a positive attitude and willingness to learn.

  • Seniority Level
  • Entry level
  • Industry
  • Banking
  • Employment Type
  • Contract
  • Job Functions
  • Customer Service
  • Skills

Job Tags

Contract work,

Similar Jobs

Holder Construction

MEP Preconstruction Coordinator Job at Holder Construction

 ...Holders MEP Preconstruction department is currently located in our Atlanta office. Primary Responsibilities Work with project teams to lead and manage MEP preconstruction activities, including estimating, design management, and subcontractor/vendor procurement.... 

Pride Health

Phlebotomist Job at Pride Health

 ...Pride Health is hiring Phlebotomist I Floater to support our...  ...provide high-quality patient care across various PSC and IOP locations...  ...: ~2+ years of phlebotomy experience required, including pediatric...  ...insurance, an employee assistance program, legal support, auto,... 

Cabinetworks Group

Manufacturing Engineer Job at Cabinetworks Group

 ...FUNCTIONAL RESPONSIBILITIES: Prepare capital and expense projects including definition of project and costing. Prepare all engineering prints, Statement of Work and related Request for Quotes (RFQ) and manage contractors through implementation of project. Proactively... 

United Airlines

Engineer - Flight Operations Engineering and Analysis (Remote) Job at United Airlines

 ...next with us. Let's define tomorrow together. Get ready for a career at the leading edge of the airline industry! Our Flight Operations Engineering team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry... 

Wide Effect Talent Solutions

Construction Project Manager Job at Wide Effect Talent Solutions

 ...effective plan and schedule for completion of project following a logical pattern for utilization of resources. Coordinates work of subcontractors working on various phases of multiple projects. Oversees performance of all trade contractors and reviews architectural and...