Customer Service Specialist Job at Russell Tobin, Columbus, OH

SWFvcVdkZ1NKSDJ1SGdhQ3RDR296TU1V
  • Russell Tobin
  • Columbus, OH

Job Description

Job Opportunity: Customer Support Representative/Account Representative-Sr

Location: Columbus, OH

Pay Rate: $18-19.16/hour

We are seeking a highly motivated and professional Client Support Service Professional to join our team. This position is ideal for individuals who have a passion for customer service, enjoy working in a fast-paced environment, and are committed to delivering world-class support. Candidates should possess either a college degree or previous contact center experience .

Key Responsibilities:

  • Handle inbound phone calls related to Brokerage accounts with accuracy and efficiency.
  • Provide support for Brokerage Cash Management products, online platforms, and mobile applications.
  • Respond to general account and financial inquiries while maintaining excellent service standards.
  • Consistently meet department performance metrics and quality benchmarks.
  • Navigate multiple systems and tools to resolve client issues promptly.
  • Adapt to change and prioritize tasks in a dynamic, team-oriented environment.

Preferred Qualifications:

  • Bachelor’s degree OR prior experience in a contact center/customer service role.
  • Strong verbal and written communication skills.
  • Proven ability to multi-task and thrive under pressure.
  • Detail-oriented with excellent problem-solving skills.
  • Experience in financial services or brokerage is a plus.

Skills and Competencies:

  • High level of professionalism and customer focus.
  • Strong computer proficiency including navigating web platforms and Microsoft Office.
  • Team player with a positive attitude and willingness to learn.

  • Seniority Level
  • Entry level
  • Industry
  • Banking
  • Employment Type
  • Contract
  • Job Functions
  • Customer Service
  • Skills

Job Tags

Contract work,

Similar Jobs

Johns Hopkins Medicine

Registered Nurse -SCU (7p to 7a) Job at Johns Hopkins Medicine

 ...care, works closely with the Special Care Unit (SCU). As a Registered Nurse in the Special Care Unit (SCU), you will be privileged to...  ...January 1st. 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as... 

MSI Inc.

Junior Account Manager - Entry Level Job at MSI Inc.

 ...Were looking for a motivated Junior Account Manager to join our growing team. In this entry-level role, youll support client accounts, assist with marketing...  ...candidates who want to grow in client relations, business strategy, and project management no experience... 

Sky Land and Ocean Travel

Remote Entry Level Travel Coordinator Job at Sky Land and Ocean Travel

 ...Level Travel Coordinators to join our team. In this role, you will support clients by researching destinations, preparing travel quotes,...  ...is helpful but not required Benefits: Flexible remote work schedule Supportive and collaborative team environment... 

AdaptHealth LLC

RT Vent - Field Job at AdaptHealth LLC

Description: Position Summary: The RT Vent Field Clinician is a Respiratory Therapist providing respiratory patient care to Vent patients for optimal outcomes. Provides respiratory care to patients in alternate sites in accordance with AdaptHealths policies and procedures...

Wisconsin Community Services

Youth Treatment Specialist - Jefferson County Youth Residential Program (3rd Shift) Job at Wisconsin Community Services

 ...approaches while celebrating youths development and identity. Calmly and responsibly respond during crisis situations and intervene to de-escalate utilizing Principles of Stabilization and Control (POSC) for non-escalation, de-escalation, and possible physical...