Customer Service Specialist Job at Russell Tobin, Columbus, OH

SWFvcVdkZ1NKSDJ1SGdhQ3RDR296TU1V
  • Russell Tobin
  • Columbus, OH

Job Description

Job Opportunity: Customer Support Representative/Account Representative-Sr

Location: Columbus, OH

Pay Rate: $18-19.16/hour

We are seeking a highly motivated and professional Client Support Service Professional to join our team. This position is ideal for individuals who have a passion for customer service, enjoy working in a fast-paced environment, and are committed to delivering world-class support. Candidates should possess either a college degree or previous contact center experience .

Key Responsibilities:

  • Handle inbound phone calls related to Brokerage accounts with accuracy and efficiency.
  • Provide support for Brokerage Cash Management products, online platforms, and mobile applications.
  • Respond to general account and financial inquiries while maintaining excellent service standards.
  • Consistently meet department performance metrics and quality benchmarks.
  • Navigate multiple systems and tools to resolve client issues promptly.
  • Adapt to change and prioritize tasks in a dynamic, team-oriented environment.

Preferred Qualifications:

  • Bachelor’s degree OR prior experience in a contact center/customer service role.
  • Strong verbal and written communication skills.
  • Proven ability to multi-task and thrive under pressure.
  • Detail-oriented with excellent problem-solving skills.
  • Experience in financial services or brokerage is a plus.

Skills and Competencies:

  • High level of professionalism and customer focus.
  • Strong computer proficiency including navigating web platforms and Microsoft Office.
  • Team player with a positive attitude and willingness to learn.

  • Seniority Level
  • Entry level
  • Industry
  • Banking
  • Employment Type
  • Contract
  • Job Functions
  • Customer Service
  • Skills

Job Tags

Contract work,

Similar Jobs

Imperium Global

Plumber Job at Imperium Global

My client is seeking experienced Plumbers to join their growing team in Albany, GA. This is an excellent opportunity for skilled tradespeople who have experience working on large-scale plumbing systems and want to be part of a respected contractor known for excellence...

TALENIQUE INC

Print Press Operator Job at TALENIQUE INC

Job description: 1st and 2nd Shift Print Press Operator Responsible for operating and tending printing presses. Performs traditional printing methods, such as offset lithography, gravure, flexography, and letterpress. Primary responsibilities Operate printing machine... 

Seronda Network

Entry Level Project Coordinator Job at Seronda Network

Seronda Networks is Hiring: Entry Level Project Coordinator (On-site)About Us: At Seronda...  ...to kickstart their career in project management and gain valuable experience in a fast-...  ...Qualifications:* Bachelor's degree in business, management, or a related field*... 

HCA Healthcare

Mental Health Technician Nights Job at HCA Healthcare

**Description****Introduction**Do you have the career opportunities as a(an) Mental Health Technician Nights you want with your current employer? We have an exciting opportunity for you to join TriStar Centennial Medical Center which is part of the nation's leading provider... 

Strategic Coach

Front Stage Coordinator / Receptionist Job at Strategic Coach

 ...clients, prospects, and vendors via phone. Greeting and welcoming clients on workshop days to foster strong relationships. Managing the general inbox by directing emails to the appropriate team members. Responding to client inquiries and providing daily support...