Customer Service Specialist Job at Russell Tobin, Columbus, OH

SWFvcVdkZ1NKSDJ1SGdhQ3RDR296TU1V
  • Russell Tobin
  • Columbus, OH

Job Description

Job Opportunity: Customer Support Representative/Account Representative-Sr

Location: Columbus, OH

Pay Rate: $18-19.16/hour

We are seeking a highly motivated and professional Client Support Service Professional to join our team. This position is ideal for individuals who have a passion for customer service, enjoy working in a fast-paced environment, and are committed to delivering world-class support. Candidates should possess either a college degree or previous contact center experience .

Key Responsibilities:

  • Handle inbound phone calls related to Brokerage accounts with accuracy and efficiency.
  • Provide support for Brokerage Cash Management products, online platforms, and mobile applications.
  • Respond to general account and financial inquiries while maintaining excellent service standards.
  • Consistently meet department performance metrics and quality benchmarks.
  • Navigate multiple systems and tools to resolve client issues promptly.
  • Adapt to change and prioritize tasks in a dynamic, team-oriented environment.

Preferred Qualifications:

  • Bachelor’s degree OR prior experience in a contact center/customer service role.
  • Strong verbal and written communication skills.
  • Proven ability to multi-task and thrive under pressure.
  • Detail-oriented with excellent problem-solving skills.
  • Experience in financial services or brokerage is a plus.

Skills and Competencies:

  • High level of professionalism and customer focus.
  • Strong computer proficiency including navigating web platforms and Microsoft Office.
  • Team player with a positive attitude and willingness to learn.

  • Seniority Level
  • Entry level
  • Industry
  • Banking
  • Employment Type
  • Contract
  • Job Functions
  • Customer Service
  • Skills

Job Tags

Contract work,

Similar Jobs

PVH Corp.

ASSISTANT DESIGNER, GLOBAL LICENSING AND LIFESTYLE CONCEPT DESIGN Job at PVH Corp.

 ...world - and - endless opportunities to design your future. Immerse yourself in Calvin...  ..., TikTok ( )**POSITION SUMMARY:**The Assistant Designer works closely with the direction...  ...-2 years of demonstrative experience in fashion/design business, in a design role.- Ability... 

General Dynamics Information Technology

Psychological/Mental Health Technician Job at General Dynamics Information Technology

 ...the well being of U.S. citizens. Job Description Seize your opportunity to make a personal impact as Psychological/Mental Health Technician supporting mission critical work on an exciting program. GDIT is your place to make meaningful contributions to challenging... 

AJ Tutoring

English Tutor Job at AJ Tutoring

English and History Tutors Wanted! Beautiful Office, Great Training! $35-40/hr. Join the most professional 1-on-1 tutoring team in the Bay Area. If you're bright, energetic, and eager to meet students in person, wed love to talk with you! Ideal candidates are: College...

Employment & Training Centers, Inc.

Litigation Legal Assistant Job at Employment & Training Centers, Inc.

 ...complete tasks with little direction. Both legal assistants and entry-level applicants wishing to obtain significant legal industry...  ...should possess the qualities below: Ability to multitask Computer skills Professional Organizational skills Reliable and... 

General Medicine

Software Engineer Job at General Medicine

 ...help build and scale a healthcare store that makes it delightfully simple to shop for any type of care. We provide upfront cash and insurance prices for virtual and in-person visits, prescriptions, labs, imaging, and more. What were looking for Were looking for...