Data Entry Assistant Job at ROCS Grad Staffing, Rockville, MD

STZvdlhkb1dLbnlqR0FXQ3VDdXJ5c0VRNVE9PQ==
  • ROCS Grad Staffing
  • Rockville, MD

Job Description

Why You Want To Work Here:

We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Recipient Services Representative is responsible for the accurate and timely response to customer service-based questions over the phone and via email and the processing of benefits applications, payment calculations, and reports.

Responsibilities of the Recipient Services Representative:

  • Provide services to allow plan recipients to make updates to their plans; often making updates to address changes, tax information, bank account information, check re-issues, etc.
  • Receive and respond to incoming emails
  • Calculate benefits information, status, and payments
  • Route calls to appropriate departments
  • Process status requests, applications, documents, and eligibility waivers
  • Maintain files of information
  • Research correspondence files, payroll reports, microfilm, and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies
  • Other duties as assigned

Requirements of the Recipient Services Representative:

  • Previous customer service / data entry processing experience
  • Previous banking or number/ finance-oriented experience desired
  • Listens well with the ability to communicate effectively both in verbal and written communications
  • Presents a professional image in the office
  • Strong attention to detail
  • Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor

Job Tags

Casual work, Flexible hours,

Similar Jobs

Tata Consultancy Services

Scrum Master Job at Tata Consultancy Services

 ...Description: Key Responsibilities: Facilitate Scrum Events: Organize and lead daily stand-ups...  ...and support to the team, leveraging experience with Google Cloud Services. ...  ...methodologies, including Scrum and Kanban. Scrum Master Certification: Certified Scrum Master (... 

Goliath Construction Consulting, Inc.

Purchasing Agent - Electrical Contractor Job at Goliath Construction Consulting, Inc.

 ...Our client, an Electrical Contractor, is seeking an Electrical Purchasing Agent to be responsible for sourcing, negotiating, and purchasing electrical materials, tools, and equipment to ensure timely and cost-effective project execution. The ideal candidate has experience... 

TekWissen ®

Customer Service Representative Job at TekWissen ®

 ...businesses: aerospace, defense, and security. It develops, produces, and markets engines and...  ...for sales cycle (quotation, order entry, process shipping docs, invoicing, follow...  ...needs. Experience: 0-2 years Entry level job with little or no prior relevant work... 

LuminoCity Festival

Event Coordinator Job at LuminoCity Festival

 ...detail-oriented individual with a passion for creating memorable events? Do you thrive in a fast-paced environment and possess...  ...opportunity for you! LuminoCity is seeking an experienced Event Coordinator to join our dynamic team. As an Event Coordinator, you will... 

GAP Solutions, Inc.

Program Director (HR Programs) Job at GAP Solutions, Inc.

 ...Position Objective: The Program Director (PD) serves as the primary interface between the contractor and the USCP Program Manager,...  ...Lead, manage, and coordinate the execution of all contract activities, ensuring compliance with USCP policies, HR laws, and federal...