Job Description

We’re searching for a friendly Dental Front Office Receptionist to ensure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. The dental receptionist’s duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals. Our goal is to have all employees at the front desk completely cross trained as a Patient, Treatment, and Insurance Coordinator. 

You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. 

Duties & Responsibilities:

• Welcoming and greeting patients in the office.
• Scheduling or canceling appointments.
• Assisting patients with filling out paperwork.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out phone reminders.
• Willing to learn all aspects of the front.
• Verifying payment methods and collecting money as necessary.
• Answering phones, photocopying, digital filing, and faxing are common office chores.

Requirements:

• GED or high school diploma.
• Working experience in a dental office is good but not required.
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.

Benefits:

• Insurance
  • Health, Dental, Vision, STD, LTD
• PTO
• 401K - up to 4% match
• Four paid Holidays

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