(1.) To provide support for on call escalations and doing root cause analysis of given issue
(2.) To independently resolve tickets within agreed SLA of ticket volume and time
(3.) To adhere to quality standards regulatory requirements and company policies
(4.) Work on value adding activities such Knowledge base update & management Training freshers coaching analysts
(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
...seeking an experienced Contract Treasury Manager to join their finance team, for an indefinite assignment . This role is critical to... ...~ Bachelors degree in Finance, Accounting, or related field (MBA or CTP certification a plus) Compensation: $65 - $100/hr...
...educators seeking flexibility and the chance to make a real difference in students' lives. Job Details: Remote Work: Teach from the comfort of your home using your own computer. Flexible Schedule: Set your own hours and change your availability as needed....
...Must Haves: Degree in Engineering Successfully complete the Fundamentals of Engineering as part of the Professional Engineer (PE)... ...Engineer (PE) License Insight Global is seeking a skilled Mechanical Engineer with experience in complex facilities including...
..., a Family Based Safety Services (FBSS) worker helps them make changes to protect their... ...services offered by the agency, the family's community, and their extended families. Newly... ...earn additional compensation through a supportive learning environment that fosters growth...
...production: Competitive Pay Sign-On Bonus: $5,000 for relocation purposes. Comprehensive Benefits Package: Includes medical... ...innovation and personal growth. Additional Details Relocation Assistance: Not available beyond the sign-on bonus. Sponsorship: Not...