Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Interact with customer and government source inspectors as needed. Represent the company, as needed, on field issues requiring investigation and decisions associated with product quality and conformance. Maintain work area, equipment, and supplies in a neat and...
...OPERATIONS PROJECT MANAGER Position Overview: As an Operations Project Manager, you will play a pivotal role in ensuring the successful delivery of high-quality products within established timelines and budgets. You will lead and coordinate activities across Manufacturing...
...experience) Proven experience estimating heavy civil/environmental projects (excavation, remediation, ecological restoration, demolition, utilities, etc.) Proficiency with estimating software and solid understanding of construction means and methods Strong communication...
...SAP SD Functional Consultant Santa Ana, CA (Onsite) Direct Hire Job ID 25-09792 We are assisting our client in their search for an SAP SD Functional Consultant. This is a direct hire opportunity based out of Santa Ana, CA (Onsite). Education/Experience...
...We are looking for a skilled and safety-conscious Industrial Electrician in the commercial setting to join our team. In this role, you will be responsible for servicing, maintaining, troubleshooting, and repairing electrical systems in commercial buildings, industrial...