Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
We are seeking a dedicated andcompassionate Pediatric Nurse Practitioner (PNP) to join a well-establishedpediatric team in Sierra Vista, AZ. This position involves providinghigh-quality, patient-centered care to children from infancy throughadolescence in a collaborative...
...Make an Impact on our Geriatric Community Our team is growing, and were looking for top-caliber Occupational Therapy Assistants to join us in Baltimore, MD. Were FOX Rehabilitation, a multi-state, professional private practice of independent Occupational Therapy...
We are actively seeking enthusiastic team players who want to work with the worlds most trusted and iconic brands. About ABARTA ABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we...
...ensures accurate eligibility and benefit gather across dental or medical payers, clean pre-authorization and claim generation, timely... ...ideal candidate has a working knowledge of dental and medical billing processes, is detail-oriented, and is committed to delivering excellent...
Soundview Consultants (SVC), a Trinity Consultants team, is a respected environmental firm with over 15 years of service in the Pacific Northwest. We specialize in land and marine use planning, permitting, and ecological assessments near wetlands, streams, and shorelines...