Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...collaborative and flexible work environment that invests in your growth and success, youve come to the right place. As the Sr. Director, Tax you will oversee all aspects of Valvoline Inc.s tax organization and execution, including compliance, accounting and reporting, and...
UX/UI Designer Pay:$130,000-150,000 Location: Remote Summary We are seeking a talented UX/UI Designer to join a fast-growing fintech startup specializing in innovative, data-rich enterprise solutions for the financial industry. This role offers an exciting opportunity...
...Job Description Restaurant Manager - MGRRESTN Department: Food & Beverage Reports To: Director of F&B Northwood Overview An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand...
...Overview We are seeking a seasoned Marketing Manager to spearhead marketing strategies across U.S. and European markets, emphasizing retail activations, collaborations, and franchise partnerships in the fast fashion industry. The ideal candidate will leverage deep insights...
...Commercial Real Estate Development Director of Project Management (Land Development/Master Planned Communities) &##128205; Location: Dallas, TX &##127970; Department: Master Planned Communities &##128338; Employment Type: Full-Time | In-Office Position Overview...