Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Position: EMT-B Location: Dallas, TX Job Type: Travel Assignment Overview: Join a private EMS company primarily providing inter-facility transfers, with the potential to support local 911 services as needed. This is a great opportunity for experienced...
...An established Systems Integrator is hiring a PLC Programmer for ongoing projects in the Tampa, FL area. Allen Bradley Control Logix, Compact Logix, Micro Logix, and HMI screens experience is required. You will be traveling to clients' locations around the Tampa area...
...experience in one or more of the following areas: Clean Air Act (CAA) regulations, Clean Water Act (CWA), Regulations, Resource Conservation and Recovery Act (RCRA) requirements and/or Emergency Planning and Community Right-to-Know Act (EPCRA) requirements. This role has...
...Immediate need for a talented Registered Nurse (RN) Operating Room Circulator . This is a Fulltime opportunity with long-term potential... ...positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc....
...Mission Control serves as a launchpad for individuals and businesses to achieve their ambitious goals while fostering a collaborative community. The Role Are you a people person with a knack for sales and a passion for building professional communities? We are...