Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...looking for an energetic, driven sales associate ready to take their career to the next level. As the Senior Stylist you are the right-hand to the Store Leader, personal styling coach to the broader team, and community cheerleader. You are someone who loves planning events,...
...Position Overview B.H. Craig Construction is a general contractor located in Florence, Alabama, specializing in Industrial, Utility, Municipal, and Commercial Construction. We are seeking a detail-oriented and motivated Assistant Project Manager to join our Project...
...Equipment 1. Forklift Education/Knowledge 1. Geography of the area Licenses Required 1. Commercial Drivers License (CDL) with hazmat endorsement Work Environment 1. Overtime required during off-season and mandatory during season and inventory 2...
...excellence, accountability, and zero excuses. Were looking for a Production Manager whos got the grit, leadership, and execution skills... ...daily operations and manage multiple production team members. Schedule and coordinate material deliveries, inspections, and site...
...responsibility, and contribute to the growth and success of the practice. Position Summary We are seeking a talented Litigation Attorney (Associate level) with 3+ years of experience in civil litigation to join our team. The ideal candidate will be proficient in all...