Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...POSITION SUMMARY: We are seeking an enthusiastic and results driven Inside Sales Representative to join our team at Senske Family of Companies (SFC). As an Inside Sales Representative, you will be responsible for managing inbound and outbound calls in a fast-paced call...
...and brand innovation? Velvet Caviar is a New York-based company, looking for a creative Livestream Video Producer to take ownership of our livestream strategy, production, moderation, and performanceprimarily on TikTok Live, with potential expansion to YouTube and Instagram...
...Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Providence, Rhode Island. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location...
Our well-known luxury footwear client located in San Francisco is looking for a dynamic Temporary Sales Associate to join their team. They are looking for candidates with both weekday and weekend availability ready to start asap. **Previous luxury retail experience...
...to $600 per quarter. Longevity bonus of up to $750 per quarter. Weekly paychecks. Qualifications Valid Class A Commercial Drivers License (CDL). Live within 50 miles of Vance, AL. Minimum 3 months of Class A driving experience. Additional benefits...