Job Description

The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.

Responsibilities include:

• Executes the provision of administrative and employment services
• Serves as the initial point of contact for the assigned healthcare locations’ leadership on administration and management issues
• Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
• Serves as a project manager to administrative and clinical managers at the assigned healthcare location
• Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
• Analyzes and develops timely responses to requests or changes from the assigned locations’ leadership
• Communicate and partner with facility staff to improve system-wide performance
• Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
• Maintains oversight of assigned healthcare location team members
• Participates in committees and engagements with assigned healthcare location leadership

Qualifications include:

• Bachelor’s degree, preferably in Business, Health Care Services, public administration or a similar field; a Master’s degree is preferred
• 5 or more years of progressively responsible management experience within a health care facility or medical group practice

Demonstrated competencies in the following areas:

• Planning, decision-making and implementation
• Analytical capacity (quantitative and qualitative)
• Financial management
• Organizational ability
• Oral and written communication
• Project management
• Ability to build trust through listening, supporting others and demonstrating integrity
• Proficiency in contract management
• Excellent client management and business literacy skills
• Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
• High attention to detail
• Ability to maintain high standards despite pressing deadlines
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
• Must be able to prioritize a variety of time sensitive tasks
• Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
• Excellent interpersonal and communication skills

Annual salary for this position is $120,000 - $150,000.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.

When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).

Equal Opportunity Employer

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