Job Description

Join Our Renowned Team as the Director of Human Resources– Radisson Blu Aqua Chicago Downtown

Are you a strategic HR leader with a passion for cultivating exceptional workplace cultures? The Radisson Blu Aqua Chicago Downtown is seeking an inspiring, results-driven Director of Human Resources to champion our people-first philosophy at this iconic property. Located in the heart of Chicago’s vibrant downtown and housed within the architectural marvel of the Aqua Tower, our hotel is a beacon of excellence in hospitality—and our team is the heart of that success.

In this role, you will lead a dynamic team, driving initiatives that attract, develop, and retain top talent. Your leadership will be instrumental in fostering an inclusive and engaging environment, ensuring alignment with Radisson Blu’s high standards and values. You’ll partner closely with hotel leadership to shape a culture that empowers employees, enhances guest satisfaction, and supports the vision of ownership.

Benefits When You Make It Your Choice:

• Employee discounts on thousands of hotels
• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and more
• Employee Assistance Program
• Employer paid Accident insurance and HSA contribution
• 401(k) Retirement Plan

Responsibilities

Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision values and strategies.

• Develops and implements human resource strategies that support achievement of the hotel’s goals
• Monitors status regularly and adjusts strategies as appropriate
• Assists in the development the annual budget in conjunction with the Executive Committee
• Supports on-going compliance training and service brand behavior by working with managers to develop and implement fresh approaches
• Effectively develop and manage the Human Resource department budget

Creates a work environment aligned with brand’s culture

• Conducts employee orientation, management and line employee training
• Coaches managers on effective ways to motivate employees, communicate performance expectations, manage employee performance and recognize exemplary service
• Counsels managers and employees on effective ways to address and resolve employment related issues
• Works with managers to develop their leadership skills through one-on-one coaching and formal training courses
• Encourages recognition of employee’s contribution by creating and implementing a hotel-wide recognition programs

Oversees administration of human resources and benefits issues and ensures adherence to employment related laws

• Keeps current on applicable human resources laws including discrimination, health and safety, privacy, etc.
• Oversees all union issues and participates in the negotiation of contracts as appropriate or works with management on union avoidance
• Maintains all employment records in accordance with the law
• Ensures Payroll and Benefits have required information for accurate and timely processing of employee information, as needed participate in local market research of benefits as appropriate
• Work with Legal and corporate to coordinate the hotel’s response to legal claims regarding the employment relationships
• Create, communicate and enforce employee related policies and ensure that employees adhere to employment rules and regulations
• Create a safe environment for guests, employees and community by creating, communicating and enforcing safety, loss prevention, and business resiliency standards.
• Develops and implements strategies and practices which support employee engagement

Take an active role in talent management by recruiting and developing talent necessary to achieve individual/hotel/brand goals and assisting management in selecting qualified candidates

• Communicates performance expectations and provides employees with on-going feedback
• Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
• Encourage employee professional development by exploring new roles in the hotel, and leading the talent management review
• Drives employee engagement through the creation, implementation and follow-up of departmental action plans

Requirements/Skills

• Minimum of 6 years Human Resource Director, Assistant HR Director or equivalent role
• Minimum of three years experience at a full-service or luxury hotel property
• PHR or SPHR preferred
• Bachelors degree preferred
• Prior work experience in a union environment including negotiation and local and regional rules
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Able to resolve conflicts with supervisors and employees

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