Job Description

Education Coordinator - Professional / Retail

Who We Are

Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense."

Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care.

Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and well-being for people and the planet.

Education Coordinator - Professional / Retail

The Innersense Organic Beauty Education Coordinator supports logistics, communication, scheduling, information management of all education classes, events and initiatives for the company’s professional salon and spa channels. The company is seeking an energetic individual that is passionate about conscious beauty, has great communication skills, is organized, self-directed, detail-oriented and a problem solver. This team member will approach challenges with curiosity and tenacity, has strong collaboration skills and enjoys a fast-paced, results-oriented environment.

The Education Coordinator does not need to know our systems or products before starting, however, must be motivated to learn, be creative, jump in to provide support where needed. The right candidate serves with passions, is eager to learn, flexible, open to share and receive feedback, and is motivated to support a professional community of talented and ambitious artists and educators. If this is you, we’d like to meet!

Responsibilities

• Build, maintain, and publish education calendars for both professional and retail channels, including in-person and virtual classes and events.
• Schedule and coordinate all community classes, private classes, and retail education visits.
• Communicate class schedules clearly to internal teams, educators, salon partners, and the Corporate Event Planner.
• Coordinate training logistics for salon accounts, including travel, scheduling, onsite support, attendee management, communication, and follow-up.
• Collaborate with the Corporate Event Planner to align on scheduling, logistics, and execution for larger education events.
• Set up and provide support for virtual and in-person class events; moderate virtual sessions as needed.
• Coordinate training logistics for salon accounts and retailers including travel, scheduling, and onsite support, attendee management, communication and follow up.
• Input confirmed store visits and events into the Ulta Portal; update as needed for changes and cancellations.
• Coordinate meetings with educators for support preparation
• Track & validate educator hours, travel, and entertainment for Education Managers review and approval
• Facilitate educator payments for professional, consumer and retail channels.
• Provide prep, logistics, and communication support for Train-the-Trainer sessions.
• Travel to educational events as needed to provide onsite support, including set-up and tear-down.
• Maintain and organize education and retail team files, assets, and resources in Dropbox and Google Drive.
• Organize, pack, ship, and track education event materials and product shipments.
• Submit gratis product orders and distribute education assets to salons, spas, and retailers as requested.
• Partner with the Senior Education Director, Corporate Event Planner, and broader education team to ensure smooth execution of all education programs.
• Other duties as assigned.

Team Responsibilities:

• Identify gaps and areas for improvement while finding ways to decrease cost and increase productivity, efficiency and quality.
• Determine areas for personal professional development monthly.
• Embody corporate Mission, Vision & Values.
• Work collaboratively with Sales, Marketing, Customer Success and Operations teams as needed.
• Demonstrate the adaptability to pivot direction to accommodate organizational goals.
• Other duties as assigned.

Skills and Requirements:

• BS or BA degree in a related field and equivalent minimum of two (2) years of experience in an administrative assistant, scheduler, or coordinator role.
• Experience organizing and coordinating events.
• Strong written and verbal communication skills.
• Proficiency with Google G Suite (Gmail, Docs, Sheets and Slides) or Microsoft Office (Word,Excel, Power Point) Dropbox and Zoom.
• Demonstrate competency to be highly organized and detail-oriented.
• Ability to work collaboratively and independently in a dynamic, fast-paced environment.
• Strong work ethic with excellent problem-solving and follow-up skills.
• Experience working in fast growing company environment strongly preferred
• Must be available for travel 10% of the time (for planned events and classes as needed)

This is a regular, full-time, hourly, in-office position located at our headquarters in Concord, California. This role may occasionally require extended hours during weekdays and weekends.

This position reports to the Senior Director of Education.

Target Salary Based on Experience

The standard range for this position is $25-$30 per hour, plus bonus.

Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits.

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Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days), and Life Insurance for all eligible employees. Applicants must be at least 18 years old to apply.

Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law.

We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.

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