Position Overview
The Entrepreneur-in-Residence (EIR) – Teleradiology Market Expansion will lead the strategic and operational expansion of an established teleradiology technology and services platform into new markets, customer segments, and service lines. This role is designed for a senior operator with deep teleradiology and diagnostic-services experience who can bridge strategy and execution to drive scalable growth.
Unlike a traditional startup EIR, this role focuses on commercial acceleration, geographic expansion, portfolio growth, and operating-model optimization—building on a proven product, validated clinical workflows, and existing customer base. The EIR will operate as a hands-on growth leader, partnering closely with executive leadership to translate expansion strategy into measurable results.
The role may transition into a permanent executive position (e.g., Chief Growth Officer, President of Services, or GM of a business unit) based on performance and strategic fit.
Key Responsibilities
1. Market Expansion Strategy
- Lead development and execution of market expansion strategies across new geographies, health-system segments, and care settings.
- Identify priority expansion pathways (e.g., hospital systems, outpatient imaging centers, rural and critical-access hospitals, specialty practices).
- Evaluate adjacent service-line expansion opportunities (e.g., subspecialty reads, overnight coverage, overflow services, AI-augmented workflows).
- Translate corporate growth objectives into actionable expansion roadmaps with clear milestones and ROI targets.
2. Commercial Growth & Go-To-Market Execution
- Refine and scale go-to-market strategies for enterprise, regional, and mid-market customers.
- Partner with sales, marketing, and client-success teams to improve conversion, onboarding velocity, and retention.
- Support strategic account development, including executive-level customer engagement and complex contract negotiations.
- Drive pricing, packaging, and contracting strategies aligned with margin discipline and competitive positioning.
3. Operating Model & Scalability
- Assess and optimize clinical staffing models, coverage structures, and productivity frameworks to support growth without eroding quality.
- Align clinical operations, technology workflows, and customer service to enable predictable, repeatable scale.
- Identify operational bottlenecks and lead targeted improvements in turnaround time, utilization, and service reliability.
- Establish KPIs and dashboards to monitor growth, quality, and financial performance during expansion.
4. Capital Strategy & Fundraising Support
- Partner with executive leadership and the board to support capital-raising initiatives aligned with market expansion and growth objectives.
- Contribute to development of investment narratives, growth theses, and expansion cases tied to demonstrated traction and unit economics.
- Support preparation of investor materials, data rooms, and diligence analyses, including market expansion performance, scalability metrics, and forward-looking financial models.
- Participate in investor meetings and strategic discussions, particularly with growth equity, private equity, or strategic partners focused on healthcare services and technology.
- Help align capital deployment plans with expansion priorities to ensure efficient use of funds and disciplined return on invested capital.
5. Financial & Economic Leadership
- Own expansion economics, including market-level P&Ls, contribution margins, and scalability thresholds.
- Model growth scenarios to inform investment prioritization, staffing plans, and technology enhancements.
- Ensure reimbursement dynamics, payer mix, and contract structures support sustainable profitability.
- Partner with finance to ensure disciplined capital deployment and return-on-investment tracking.
6. Technology Enablement & Product Alignment
- Serve as the connective tissue between market needs and product evolution.
- Ensure platform capabilities (RIS/PACS integrations, workflow automation, AI tools) support expansion goals and customer requirements.
- Prioritize product enhancements that unlock new markets or improve operational leverage.
- Support interoperability, cybersecurity, and reliability standards required for enterprise-scale customers.
7. Regulatory, Compliance & Risk Oversight
- Ensure expansion strategies align with state licensure, credentialing, and regulatory requirements.
- Partner with compliance and legal teams to manage multi-state growth, contracting risks, and clinical governance.
- Anticipate regulatory changes that could impact expansion pacing or economics.
8. Leadership & Organizational Development
- Act as a senior thought partner to the executive team on growth, scale, and market dynamics.
- Mentor and support emerging leaders across operations, clinical management, and commercial teams.
- Help shape organizational structures and decision rights to support a growing, multi-market platform.
Qualifications & Experience
Required
- 10+ years of experience in teleradiology, diagnostic imaging services, or healthcare technology–enabled services.
- Proven track record leading market expansion, scaling operations, or multi-region growth for an established platform.
- Deep understanding of U.S. radiology economics, reimbursement, staffing models, and provider contracting.
- Experience working with health systems, imaging centers, and enterprise healthcare customers.
- Strong financial and operational acumen with experience owning or influencing P&L outcomes.
Preferred
- Prior senior leadership role (GM, VP, President, CGO, COO) in a teleradiology or healthcare services organization.
- Experience scaling across multiple states and regulatory environments.
- Familiarity with AI-enabled imaging workflows and advanced analytics.
- Experience working with private equity–backed or growth-equity–backed healthcare platforms.
Core Competencies
- Market expansion and scaling execution
- Go-to-market leadership and enterprise selling
- Operating model design for growth
- Financial discipline and unit economics
- Cross-functional leadership and executive influence
- Data-driven decision-making with clinical sensitivity
Role Structure & Incentives
- Full-time or defined EIR engagement (6–12 months) focused on measurable expansion outcomes.
- Competitive base compensation with growth- and performance-based incentives.
- Equity participation or long-term incentive alignment tied to expansion success.
- Clear pathway to a permanent executive leadership role upon successful delivery.
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