Job Description

A Day in the Life of an Epic Analyst II:

The Epic Analyst II position is responsible for the designing, building, testing, installation, support of and maintenance of the software applications required for utilization of the Epic electronic health record (EHR). As an experienced member of the application team, the level II Analyst serves as an adviser, assisting less tenured analysts in developing system competencies.

Here Is What You Will Need:

Bachelor's degree or higher

OR, Associate’s and two (2) or more years of job-related experience

OR, High School diploma (or equivalent certificate from an accredited program) and four (4) or more years of job-related experience

Three (3) or more years of healthcare and/or information systems experience (may be concurrent)

Three (3) or more years of experience in electronic health record (EHR) development and support (may be concurrent)

Two (2) or more years of project-based experience (may be concurrent)

Current Epic Certification

Nice to Have:

Bachelor’s Degree in relevant area

Three years of project-based experience

Why Work at Cheyenne Regional?

· ANCC Magnet Hospital

· 403(b) with 4% employer match

· 21 PTO days per year (increases with tenure)

· Education Assistance Program

· Employer Sponsored Wellness Program

· Employee Assistance program

· Loan Forgiveness Eligible

Here Is What You Will Be Doing:

Acts as the primary support contact for the application's end-users

Identifies issues that arise in their application area as well as issues that impact other application teams, and works to resolve them

Guides workflow design, building and testing the system, and analyzes other technical issues associated with Epic software

Identifies and implements requested changes to the system

Maintains regular communication with Epic representatives, including participating in team meetings

Works with Epic representatives and end users to ensure the system meets the organization's or department’s needs

Develops an understanding of operational needs to set the direction for the organization's or department’s workflows which may include attending site visits and other integrated sessions

Participates in training and working with end users

Provides clear, accurate, and timely communication to leadership regarding risks to the status of build, installation, enhancements, or timeline.

Holds regular communications with team members and end user to discuss the status of deliverables, shared issues, and upcoming milestones/enhancements

Provides application-specific onboarding, guidance, and support of new analysts

As required, may travel for support of remote clients and also must be available outside of normal business hours.

DEPARTMENT/ROLE SPECIFIC RESPONSIBILITIES

CHARGE MASTER: Supports Epic Charge Master. Responsible for maintaining the integrity, compliance and federal regulations of the information in the CDM. Has knowledge of state and federal regulations regarding patient billing and compliance information.

Desired Skills:

Proficient skills in all aspects of design, development, testing and best practices of Epic applications implementations and maintenance

Ability to acquire knowledge through research or self-training where needed for effective implementation and support

Proficient ability in complex troubleshooting and problem solving

Ability to work both independently and in teams

Ability to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities

Knowledge of workflows and ability to integrate into system composition

Proficient ability to develop a test plan and execute test scenarios for system readiness

Ability to lead workgroup system design and review sessions

Strong verbal and written communication skills

Strong Analytical and problem solving skills

Proficient with Microsoft Office Suite, email, intranet, internet, and other IT systems

Ability to maintain Continue Epic Education requirements for certification

Ability to perform as a departmental/organizational role model by modeling behavior, integrity, quality, professionalism and work ethic

About Cheyenne Regional:

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!

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