Job Description
Responsibilities
- Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker.
- Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS).
- Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders.
- Follow departmental standards for software configuration control, quality assurance, and version releases.
- Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership.
- Work with instructional designers to develop and maintain application specific training curriculum and materials.
- Well versed in process improvement, demand management, and project management methodologies.
- Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users.
- Plan and coordinate downtime, change management, maintenance, and upgrades.
Qualifications and Skills
- Healthcare knowledge/experience with exposure to laboratory workflows.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills to effectively interact with end-users and technical teams.
- Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- MS Office experience required.
Requirements
- Bachelor's degree in healthcare administration, information systems, or a related field.
- Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency.
- Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices.
- Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred.
- HL7 and data networking experience preferred.
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