Express Service Consultant Job at RK Auto, Virginia Beach, VA

SWFFclg5c1ZLM2F0R2dHTXNTcW94OEVhN0E9PQ==
  • RK Auto
  • Virginia Beach, VA

Job Description

Job Summary: RK Auto, a full-service automotive dealership in Virginia Beach, Virginia, is seeking a highly motivated and customer-focused individual for the role of Express Service Consultant. This is a full-time, individual contributor position in our busy customer service department. The successful candidate will be responsible for providing exceptional service to our customers and ensuring the smooth and efficient operation of our Express Service department. Compensation & Benefits: This is a salary position with a competitive compensation package ranging from $32,000 to $52,000 per year, paid on a weekly basis. In addition to a competitive salary, RK Auto also offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) retirement plan options. Responsibilities:

  • Greet and assist customers in a friendly and professional manner, ensuring a positive experience with our dealership
  • Review and schedule service appointments for our Express Service department, utilizing our scheduling software
  • Communicate with customers about the status of their vehicle and provide accurate service time estimates
  • Check in and check out customers' vehicles and accurately record service information
  • Maintain organized and accurate records of all service transactions and customer interactions
  • Educate customers on recommended maintenance and repair services based on manufacturer guidelines
  • Handle customer inquiries and complaints, providing timely and satisfactory resolutions
  • Collaborate with service technicians and other departments to ensure timely completion of service orders
  • Assist with the training and development of new team members in the Express Service department
  • Adhere to company policies and procedures, as well as local, state, and federal regulations
Requirements:
  • High school diploma or equivalent; post-secondary education in automotive technology or a related field is preferred
  • Previous experience in a customer service or automotive service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in computer applications and ability to learn new software quickly
  • Knowledge of automotive maintenance and repair services is preferred
  • Must have a valid driver’s license and a clean driving record
EEOC statement: RK Auto is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

Job Tags

Weekly pay, Full time, Local area,

Similar Jobs

Story

Junior Interior Designer | Denver, CO Job at Story

We are looking for a Junior Interior Designer to join our Denver-based design team. This role is ideal for an early-career designer who is eager to learn, highly motivated, and excited to grow within a fast-paced, collaborative design-build environment. This position...

Calance

EUC Engineer - 100% onsite Job at Calance

 ...Systems, Intune, SCCM, Active Directory, Group Policy. Experience with mobile device management (MDM/MAM), such as Intune, JAMF or Citrix XenMobile. Familiarity with clinical workflows and healthcare endpoint technologies. Strong troubleshooting skills in... 

Success On The Spectrum

Board Certified Behavior Analyst Job at Success On The Spectrum

 ...Autism Treatment franchise with a dedication to quality. We offer ABA, ST, OT, and Social Skills Classes in our nautical centers, in-...  ...parent involvement and allow parents to watch their child's therapy live from our viewing room! At SOS, we value work/life balance... 

TES Recruiting

Industrial Engineer Job at TES Recruiting

 ...Industrial Engineer Employment Type: Direct Hire (Full-Time) Location: Thomasville, GA area Summary We are recruiting for a hands-on Industrial Engineer to support a manufacturing operation focused on improving workflow, labor efficiency, cost control, and... 

TekWissen ®

Drilling Fluids Plant Operator Job at TekWissen ®

Job Title: Drilling Fluids Plant Operator Work Location: Monahans, TX ,79756 Job Type: Temporary Assignment Work Type: Onsite Duration: 7 Months Payrate:$ 23.00 - 23.00/hr Overview : TekWissen is a global workforce management provider headquartered...