Express Service Consultant Job at RK Auto, Virginia Beach, VA

SWFFclg5c1ZLM2F0R2dHTXNTcW94OEVhN0E9PQ==
  • RK Auto
  • Virginia Beach, VA

Job Description

Job Summary: RK Auto, a full-service automotive dealership in Virginia Beach, Virginia, is seeking a highly motivated and customer-focused individual for the role of Express Service Consultant. This is a full-time, individual contributor position in our busy customer service department. The successful candidate will be responsible for providing exceptional service to our customers and ensuring the smooth and efficient operation of our Express Service department. Compensation & Benefits: This is a salary position with a competitive compensation package ranging from $32,000 to $52,000 per year, paid on a weekly basis. In addition to a competitive salary, RK Auto also offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) retirement plan options. Responsibilities:

  • Greet and assist customers in a friendly and professional manner, ensuring a positive experience with our dealership
  • Review and schedule service appointments for our Express Service department, utilizing our scheduling software
  • Communicate with customers about the status of their vehicle and provide accurate service time estimates
  • Check in and check out customers' vehicles and accurately record service information
  • Maintain organized and accurate records of all service transactions and customer interactions
  • Educate customers on recommended maintenance and repair services based on manufacturer guidelines
  • Handle customer inquiries and complaints, providing timely and satisfactory resolutions
  • Collaborate with service technicians and other departments to ensure timely completion of service orders
  • Assist with the training and development of new team members in the Express Service department
  • Adhere to company policies and procedures, as well as local, state, and federal regulations
Requirements:
  • High school diploma or equivalent; post-secondary education in automotive technology or a related field is preferred
  • Previous experience in a customer service or automotive service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in computer applications and ability to learn new software quickly
  • Knowledge of automotive maintenance and repair services is preferred
  • Must have a valid driver’s license and a clean driving record
EEOC statement: RK Auto is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

Job Tags

Weekly pay, Full time, Local area,

Similar Jobs

Altea Healthcare

Physician Assistant Certified***PRN***Weekends*** Job at Altea Healthcare

 ...Physician Assistant (PA-C) Post-Acute Care Location: Reseda, California Compensation: $500 - $675 per day + Uncapped Bonus Potential Job Type: Part-Time ***This role is schedule on the weekends.*** Launch or Grow Your Career in Post-Acute Care!... 

Heartwell Cardiology

Front Desk Representative Job at Heartwell Cardiology

&##128227; Were Hiring! Front Desk Receptionist / Administrative Assistant Location: Winter Park, FL (On-site) Heartwell Cardiology Heartwell Cardiology is growing, and were looking for a warm, well-spoken, and energetic Front Desk Receptionist / Administrative... 

Brunello Cucinelli

Loss Prevention Agent - Chicago Job at Brunello Cucinelli

 ...providing a safe work environment while protecting the company assets. This role will also ensure the store maintains compliance with all security and loss prevention policies through training and auditing. What You'll Do: Prevent losses through teamwork and training... 

Feeser's Food Distributors

Order Selector - Midshift Job at Feeser's Food Distributors

 ...per hour after 90 days , plus extra pay based on performance. Location: 5561 Grayson Road in Harrisburg, PA. Hours: Monday through Friday, 4:00pm until finished Work Environment: Warehouse temperatures range as low at -10 degrees to as high as 80 degrees .... 

24 Seven Talent

Techncial Designer Job at 24 Seven Talent

 ...Were partnering with several top fashion and lifestyle brands in New York City that are seeking experienced Technical Designers to support their growing teams. This is an excellent opportunity to work across multiple categories including ready-to-wear, denim, knits,...