Express Service Consultant Job at RK Auto, Virginia Beach, VA

SWFFclg5c1ZLM2F0R2dHTXNTcW94OEVhN0E9PQ==
  • RK Auto
  • Virginia Beach, VA

Job Description

Job Summary: RK Auto, a full-service automotive dealership in Virginia Beach, Virginia, is seeking a highly motivated and customer-focused individual for the role of Express Service Consultant. This is a full-time, individual contributor position in our busy customer service department. The successful candidate will be responsible for providing exceptional service to our customers and ensuring the smooth and efficient operation of our Express Service department. Compensation & Benefits: This is a salary position with a competitive compensation package ranging from $32,000 to $52,000 per year, paid on a weekly basis. In addition to a competitive salary, RK Auto also offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) retirement plan options. Responsibilities:

  • Greet and assist customers in a friendly and professional manner, ensuring a positive experience with our dealership
  • Review and schedule service appointments for our Express Service department, utilizing our scheduling software
  • Communicate with customers about the status of their vehicle and provide accurate service time estimates
  • Check in and check out customers' vehicles and accurately record service information
  • Maintain organized and accurate records of all service transactions and customer interactions
  • Educate customers on recommended maintenance and repair services based on manufacturer guidelines
  • Handle customer inquiries and complaints, providing timely and satisfactory resolutions
  • Collaborate with service technicians and other departments to ensure timely completion of service orders
  • Assist with the training and development of new team members in the Express Service department
  • Adhere to company policies and procedures, as well as local, state, and federal regulations
Requirements:
  • High school diploma or equivalent; post-secondary education in automotive technology or a related field is preferred
  • Previous experience in a customer service or automotive service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in computer applications and ability to learn new software quickly
  • Knowledge of automotive maintenance and repair services is preferred
  • Must have a valid driver’s license and a clean driving record
EEOC statement: RK Auto is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

Job Tags

Weekly pay, Full time, Local area,

Similar Jobs

Guthrie

Care Companion - Nursing Unit PRN - Per Diem Job at Guthrie

 ...Job Description Position Summary: Provides general observational support for assigned patient care area. Works with other members of the patient care team to deliver care to patients in age groups including children, adolescents, adults, and geriatrics based on... 

The Phoenix Edge PLLC

Physician Assistant Job at The Phoenix Edge PLLC

 ...collaborative, forward-thinking clinic, keep reading... this might be your next home. The Role: Nurse Practitioner (NP) or Physician Assistant (PA-C) Were growing and looking for an experienced, compassionate NP or PA-C whos excited about hormone replacement... 

Fraire Realty Group

Social Media Assistant Job at Fraire Realty Group

 ...disposition, and sale of singlefamily residential lots to home builders. Our team works closely with leading public and private builders,...  ...ideal candidate willpossessthe following capabilities: social media management, content creation, video editing, photography,... 

Lyneer Search Group

Corporate Secretary & Assistant General Counsel Job at Lyneer Search Group

 ...operations, corporate recordkeeping, disclosure obligations, and shareholder communications. This position is well-suited for a senior legal professional with deep expertise in public company reporting (10-K, 10-Q, 8-K) , insider trading compliance, governance best... 

C&W Services

Industrial Mechanical Technician Job at C&W Services

 ...smoothly all the time. Whats The Job? Title : Industrial Mechanical Technician - Skilled Location: Cedar Rapids, Iowa...  ...scissors lifts, basket trucks, and skid loaders. Works from elevated areas such as ladders, platforms, scaffolding, etc. utilizing...