Express Service Consultant Job at RK Auto, Virginia Beach, VA

SWFFclg5c1ZLM2F0R2dHTXNTcW94OEVhN0E9PQ==
  • RK Auto
  • Virginia Beach, VA

Job Description

Job Summary: RK Auto, a full-service automotive dealership in Virginia Beach, Virginia, is seeking a highly motivated and customer-focused individual for the role of Express Service Consultant. This is a full-time, individual contributor position in our busy customer service department. The successful candidate will be responsible for providing exceptional service to our customers and ensuring the smooth and efficient operation of our Express Service department. Compensation & Benefits: This is a salary position with a competitive compensation package ranging from $32,000 to $52,000 per year, paid on a weekly basis. In addition to a competitive salary, RK Auto also offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) retirement plan options. Responsibilities:

  • Greet and assist customers in a friendly and professional manner, ensuring a positive experience with our dealership
  • Review and schedule service appointments for our Express Service department, utilizing our scheduling software
  • Communicate with customers about the status of their vehicle and provide accurate service time estimates
  • Check in and check out customers' vehicles and accurately record service information
  • Maintain organized and accurate records of all service transactions and customer interactions
  • Educate customers on recommended maintenance and repair services based on manufacturer guidelines
  • Handle customer inquiries and complaints, providing timely and satisfactory resolutions
  • Collaborate with service technicians and other departments to ensure timely completion of service orders
  • Assist with the training and development of new team members in the Express Service department
  • Adhere to company policies and procedures, as well as local, state, and federal regulations
Requirements:
  • High school diploma or equivalent; post-secondary education in automotive technology or a related field is preferred
  • Previous experience in a customer service or automotive service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in computer applications and ability to learn new software quickly
  • Knowledge of automotive maintenance and repair services is preferred
  • Must have a valid driver’s license and a clean driving record
EEOC statement: RK Auto is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

Job Tags

Weekly pay, Full time, Local area,

Similar Jobs

Confidential

Lead Statistical Programmer Job at Confidential

 ...compliant deliverables using SAS, CDISC standards, and TLF development. This role partners closely with Biostatistics, Data Management, and CRO teams. Key Responsibilities Lead programming activities for SDTM , ADaM , and TLFs across clinical studies. Develop,... 

TES Recruiting

Industrial Engineer Job at TES Recruiting

 ...Industrial Engineer Employment Type: Direct Hire (Full-Time) Location: Thomasville, GA area Summary We are recruiting for a hands-on Industrial Engineer to support a manufacturing operation focused on improving workflow, labor efficiency, cost control, and... 

Troy Consulting LLC

Patent Paralegal Job at Troy Consulting LLC

 ...Troy Consulting is an IT and management consultancy built to define strategies, streamline processes, and leverage data to help organizations...  ...with patents is required ~ Experience handling U.S. and foreign patent documents ~ Familiarity with USPTO, EPO, and WIPO... 

Incendia Partners

Legal Counsel & Compliance Officer Job at Incendia Partners

A globally respected manufacturing company is seeking a Legal Counsel & Compliance Officer to lead and elevate their legal and compliance strategy across their North American operations. This is a high-impact role for an experienced legal professional with strong business... 

Allied Technical Services, Inc.

Field Service Technician Job at Allied Technical Services, Inc.

 ...Job Opportunity: Field Service Technician with Allied Technical Services near Louisville, KY Are you ready to take your mechanical skills to the next level? Do you have a clean driving record and enjoy local travel? Join Allied Technical Services and become part...