Express Service Consultant Job at RK Auto, Virginia Beach, VA

SWFFclg5c1ZLM2F0R2dHTXNTcW94OEVhN0E9PQ==
  • RK Auto
  • Virginia Beach, VA

Job Description

Job Summary: RK Auto, a full-service automotive dealership in Virginia Beach, Virginia, is seeking a highly motivated and customer-focused individual for the role of Express Service Consultant. This is a full-time, individual contributor position in our busy customer service department. The successful candidate will be responsible for providing exceptional service to our customers and ensuring the smooth and efficient operation of our Express Service department. Compensation & Benefits: This is a salary position with a competitive compensation package ranging from $32,000 to $52,000 per year, paid on a weekly basis. In addition to a competitive salary, RK Auto also offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) retirement plan options. Responsibilities:

  • Greet and assist customers in a friendly and professional manner, ensuring a positive experience with our dealership
  • Review and schedule service appointments for our Express Service department, utilizing our scheduling software
  • Communicate with customers about the status of their vehicle and provide accurate service time estimates
  • Check in and check out customers' vehicles and accurately record service information
  • Maintain organized and accurate records of all service transactions and customer interactions
  • Educate customers on recommended maintenance and repair services based on manufacturer guidelines
  • Handle customer inquiries and complaints, providing timely and satisfactory resolutions
  • Collaborate with service technicians and other departments to ensure timely completion of service orders
  • Assist with the training and development of new team members in the Express Service department
  • Adhere to company policies and procedures, as well as local, state, and federal regulations
Requirements:
  • High school diploma or equivalent; post-secondary education in automotive technology or a related field is preferred
  • Previous experience in a customer service or automotive service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in computer applications and ability to learn new software quickly
  • Knowledge of automotive maintenance and repair services is preferred
  • Must have a valid driver’s license and a clean driving record
EEOC statement: RK Auto is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

Job Tags

Weekly pay, Full time, Local area,

Similar Jobs

Atlas International, Inc

Administrative Assistant - Processor Job at Atlas International, Inc

 ...Job Posting: Administrative Assistant - Order Processing & Logistics About Atlas International, Inc. Established in 2005, Atlas International, Inc. is a dedicated leader in superior kitchen and bath products, including popular brands like ARIEL Bath (known for high... 

Heal Pay

UX/UI Web Designer Job at Heal Pay

HealPay is looking for an experienced UI/UX designer to transform the look and feel of our...  ...design methods and tools and has experience developing and delivering successful, intuitive, and...  ...designing responsive, user-friendly web applications~Extensive graphic design background... 

Pediatric Therapeutic Services

Occupational Therapist Job at Pediatric Therapeutic Services

 ...School-Based Occupational Therapist (OT) Pediatric Therapeutic Services (PTS) is seeking passionate and collaborative Occupational Therapists...  ...personal goals. What Youll Do Provide occupational therapy services to K12 students Conduct evaluations, re-... 

Central Civil Construction

Project Engineer (Procore Specialist) Job at Central Civil Construction

Central Civil Construction is seeking a motivated Project Engineer to join our team executing construction projects across South Florida, including airports, seaports, roadways, and private developments. This role may be based on a project site or in our head office...

Horizon Blue ABA

Flexible RBT — Impactful ABA Therapy (Sign-On Bonus) Job at Horizon Blue ABA

 ...provider for children in New York City is seeking Registered Behavioral Technicians (RBTs) who are dedicated to providing high-quality ABA therapy. This part-time or full-time role offers flexible schedules and potential for growth in a supportive environment. Candidates must...