Express Service Consultant Job at RK Auto, Virginia Beach, VA

SWFFclg5c1ZLM2F0R2dHTXNTcW94OEVhN0E9PQ==
  • RK Auto
  • Virginia Beach, VA

Job Description

Job Summary: RK Auto, a full-service automotive dealership in Virginia Beach, Virginia, is seeking a highly motivated and customer-focused individual for the role of Express Service Consultant. This is a full-time, individual contributor position in our busy customer service department. The successful candidate will be responsible for providing exceptional service to our customers and ensuring the smooth and efficient operation of our Express Service department. Compensation & Benefits: This is a salary position with a competitive compensation package ranging from $32,000 to $52,000 per year, paid on a weekly basis. In addition to a competitive salary, RK Auto also offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) retirement plan options. Responsibilities:

  • Greet and assist customers in a friendly and professional manner, ensuring a positive experience with our dealership
  • Review and schedule service appointments for our Express Service department, utilizing our scheduling software
  • Communicate with customers about the status of their vehicle and provide accurate service time estimates
  • Check in and check out customers' vehicles and accurately record service information
  • Maintain organized and accurate records of all service transactions and customer interactions
  • Educate customers on recommended maintenance and repair services based on manufacturer guidelines
  • Handle customer inquiries and complaints, providing timely and satisfactory resolutions
  • Collaborate with service technicians and other departments to ensure timely completion of service orders
  • Assist with the training and development of new team members in the Express Service department
  • Adhere to company policies and procedures, as well as local, state, and federal regulations
Requirements:
  • High school diploma or equivalent; post-secondary education in automotive technology or a related field is preferred
  • Previous experience in a customer service or automotive service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in computer applications and ability to learn new software quickly
  • Knowledge of automotive maintenance and repair services is preferred
  • Must have a valid driver’s license and a clean driving record
EEOC statement: RK Auto is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

Job Tags

Weekly pay, Full time, Local area,

Similar Jobs

Total Quality Logistics

Entry Level Recruiter Job at Total Quality Logistics

 ...feedback in our Applicant Tracking System (Avature) Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy What you need: Elite work ethic, 100% in-office Strong customer focus The ability to work with the latest... 

WHSmith North America

Workforce Planning & Productivity Specialist Job at WHSmith North America

 ...The Workforce Planning & Productivity Specialist supports the execution of workforce planning and productivity strategies by collecting, interpreting, and analyzing operational data. This role validates labor standards, develops guide hours, and identifies opportunities... 

City of New York

Public Health Inspector, Bureau of Food Safety and Community Sanitation (BFSCS) Job at City of New York

 ...Company Description The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and...  ..., air quality, climate health, vector control, veterinary public health and pest control. DUTIES WILL INCLUDE BUT NOT BE LIMITED... 

Cross Country Search

Nurse Lab Manager Job at Cross Country Search

 ...Join Our Maumee, Ohio Team! Nurse Lab Manager Salary: $90,000 annually Requirements to Apply Masters Degree in Nursing (...  ...are safe, fully equipped, and instruction-ready while supporting faculty and students with simulation learning, skills development, and competency... 

SkyBridge Luxury & Associates

Human Resources Manager Job at SkyBridge Luxury & Associates

 ...Restaurant/Hotel HR Experience*** Hospitality Group Human Resources Manager Location: Minneapolis, MN (Primary) | Dallas, TX (Travel as...  ...representing our client, a well-established hospitality and lifestyle group, in their search for a Human Resources Manager to...