Field Service Engineer - Diagnostics Job at GSI, Richmond, VA

SUtrclhOMFhKSGl2SGd5QnNDV296TVlRNHc9PQ==
  • GSI
  • Richmond, VA

Job Description

Field Service Engineer- Clinical Diagnostics

Must reside in Richmond area

Must be a U.S. citizen or hold a Green Card (no work visas).

A global leader in clinical diagnostics is seeking an experienced Field Service Engineer to join their U.S. service team. The ideal candidate will be responsible for installation, maintenance, troubleshooting, and repair of sophisticated diagnostic instruments used in clinical and laboratory settings. This role offers a chance to work hands-on with cutting-edge technology that supports patient care and diagnostic accuracy across hospitals, labs, and healthcare networks.

Key Responsibilities

  • Install, calibrate, and validate diagnostic instruments at customer sites.
  • Perform routine and corrective maintenance, troubleshooting hardware and software issues to minimize downtime.
  • Provide high-quality technical support and training to laboratory staff and end users.
  • Document all service activities in accordance with company policies and regulatory standards (FDA, ISO, etc.).
  • Collaborate closely with customer support, applications, and engineering teams to ensure customer satisfaction.
  • Maintain accurate service records, parts inventory, and timely communication with regional and technical managers.
  • Travel regionally (up to 65%) to customer sites within the NorthWest assigned territory.

Qualifications

  • Associate or Bachelor’s degree in Electronics, Engineering, or a related technical field.
  • Minimum 3–5 years of field service experience
  • Strong diagnostic and problem-solving skills
  • Familiarity with clinical laboratory workflows and safety requirements.
  • Excellent communication and customer-facing skills.
  • Valid driver’s license and ability to travel overnight as needed.

Job Tags

Work visa, Night shift,

Similar Jobs

Times Microwave Systems

Business Development Associate - Rotational Opportunity Job at Times Microwave Systems

Summary Qualified candidates will participate in the Amphenol North American Military Group Sales Rotational and Training Program, a program that blends training, mentorship hands-on experience to develop full cycle sales capabilities grounded in our Amphenolian spirit.... 

COOPABLE

Inside Sales Representative Job at COOPABLE

 ...op funds, delivering tangible and impactful results. Position Overview We are seeking an organized and proactiveEntry Level Sales Representativeto support our sales team in driving business growth. The Sales Representative will play a key role in managing... 

RR Living

Assistant Manager Job at RR Living

Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special. Position Overview: We are seeking a detail-oriented and dependable Centralized Operations Support Specialist...

The H&K Group

Experienced Pipe Laborers Job at The H&K Group

 ...Pottstown Division, a division of The H&K Group, Inc. is looking for an experienced Pipe Laborer to become a part of our team. Usually performing their duties in a utility capacity, the Laborer position entails working on construction projects, often transferring... 

PsychPlus

Marketing Manager Job at PsychPlus

 ...generalist marketer whos excited to roll up their sleeves and build a high-performing growth engine from the ground up. As Marketing Manager at PsychPlus, youll manage a dedicated growth agency to execute across multiple channelspaid search, paid social, SEO, and CRO....