Job Description

Payrate: $17.00- $19.00/hr.

Hours:

• Monday through Friday, 8:00 AM to 4:30 PM
• Approximately 40 hours per week.

Summary:

Summary Description: The Concierge is the first face that visitors see at company’s Resource Center retail locations. This role is responsible for greeting visitors, administering incoming calls and ensuring all guests and callers are appropriately routed in a courteous and professional manner

Responsibilities:

• Greets and directs visitors to appropriate company representatives.
• Administers intake sign-in log and exit satisfaction surveys to visitors.
• Schedules 1:1 consultation appointment as needed for licensed and certified company representatives. Answers to all incoming calls in a timely and professional manner.
• Accurately transfers calls to appropriate parties.
• Performs a variety of clerical duties (light filing and data entry) as requested.
• Organizes and maintains up-to-date corporate information and telephone listings.
• Maintains reception area materials (e.g. product brochures, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
• Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
• Performs additional job duties as assigned by company.

Qualifications:

• Associates degree in relevant field or equivalent combination of relevant education and experience.
• Receptionist or customer service experience in an employment setting of 50+ people required.
• Excellent phone etiquette and customer service skills.
• Well organized with attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional, enthusiastic and positive attitude.
• Knowledge of all Microsoft Office applications

Pay Transparency: The typical base pay for this role across the U.S. is: $17.00 - $19.00/hr . Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi’s use of AI technology, including calls from an AI Voice Recruiter.

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