Front Office Assistant Job at Rutland Regional Medical Center, Rutland, VT

SUtzc1dOY1NJSGlvSFFHR3NDdXZ6TWNRN0E9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers. Serves as the initial impression for many customers and is important to the organization’s customer service reputation. Responsible for key components of finical integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service. Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting. Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure. Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely. Focus will always be on patient needs and efficient use of hospital resources.

THIS IS NOT REMOTE WORK.

Minimum Education

  • High School diploma or equivalent.

Minimum Work Experience

  • 2 years secretarial experience or medical office training including 1 year patient or customer service experience.
  • Experience using a computerized health information system.

Required Skills, Knowledge, and Abilities

  • Excellent oral and written communication skills.
  • Demonstrated strong knowledge of basic computer skills.
  • Demonstrated moderate knowledge of Medical Terminology.

Pay Range: $16.60 - $24.65

#PM24

PI04264e687fde-30492-36362393

Job Tags

Work experience placement,

Similar Jobs

Papillon Styles

Styling and Image Consultant Job at Papillon Styles

 ...clothing for all occasions. We prioritize helping each client enhance their wardrobe and boost their self-confidence. We offer personalized shopping experiences, both in-store and online, with a focus on selecting pieces that flatter and fit within clients' budgets. Located... 

Veritiv Corporation

Advanced Analytics Intern Job at Veritiv Corporation

 ...Hands-on experience with SQL, Python, or R through coursework, academic projects, or internships. Strong problem-solving,...  ...packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range... 

IERUS Technologies, Inc.

Flight Termination System Engineer Job at IERUS Technologies, Inc.

Description: This position provides engineering support to the development of an automated Flight Termination System (FTS) system for a rocket that is the cornerstone of an exciting space program in the new era of human exploration beyond Earths orbit. This position supports... 

NOLA Education, LLC | Star Academy

Curriculum Writer Job at NOLA Education, LLC | Star Academy

 ...initiative. Youll collaborate in a hybrid work environment that mixes remote flexibility with regular in-person teamwork at our New Orleans...  ...& Workflow Mentorship: Work closely with our Curriculum Editor, who will mentor you and help you get up to speed with our... 

MetLife

ROC Analyst II Job at MetLife

 ...: Excellent opportunity for a seasoned Command Center Analyst to join a growing Resource Optimization Center (ROC) which supports MetLife's Global Customer Solutions Organization. The role of the ROC Resource Management Analyst include the real-time monitoring of call...