Front Office Assistant Job at Rutland Regional Medical Center, Rutland, VT

SUtzc1dOY1NJSGlvSFFHR3NDdXZ6TWNRN0E9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers. Serves as the initial impression for many customers and is important to the organization’s customer service reputation. Responsible for key components of finical integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service. Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting. Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure. Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely. Focus will always be on patient needs and efficient use of hospital resources.

THIS IS NOT REMOTE WORK.

Minimum Education

  • High School diploma or equivalent.

Minimum Work Experience

  • 2 years secretarial experience or medical office training including 1 year patient or customer service experience.
  • Experience using a computerized health information system.

Required Skills, Knowledge, and Abilities

  • Excellent oral and written communication skills.
  • Demonstrated strong knowledge of basic computer skills.
  • Demonstrated moderate knowledge of Medical Terminology.

Pay Range: $16.60 - $24.65

#PM24

PI04264e687fde-30492-36362393

Job Tags

Work experience placement,

Similar Jobs

BioTalent

Maintenance Technician Job at BioTalent

 ...Job Title: Technician 3, Maintenance Introduction Join an innovative biopharmaceutical organization dedicated to operational excellence...  ...For Planning and performing preventive maintenance and repairs on process equipment, including bioreactors, centrifuges,... 

GHR Healthcare

Microsoft System Administrator Job at GHR Healthcare

 ...Hospital is seeking a highly skilled and proactive Messaging & Collaboration Systems Administrator to support and optimize our Enterprise Communication and Collaboration platforms. This role spans both on-premises and cloud environments, including Exchange Hybrid SE,... 

Blinds To Go

Ecommerce and Digital Marketing Manager Job at Blinds To Go

 ...Ecommerce and Digital Marketing Manager Key member of the digital marketing team, Ecommerce and Digital Marketing Manager works with other marketing manager to improve customer experience, website conversions and optimize leads and sales. He/she must have expertise... 

EZCORP

Security Manager Job at EZCORP

 ...where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits The Security Manager partners and collaborates with Field Asset Protection and Field Operations management teams with physical security and safety needs... 

Grey Search + Strategy

ERP Admin (Epicor) Job at Grey Search + Strategy

As the ERP Admin, you will play a crucial role in the implementation, maintenance, and optimization of our ERP system to support our manufacturing processes and business operations. In addition, you will assist in planning, managing, supporting and executing multiple projects...