Job Description

Are you ready to take your career to new heights? StepStone Hospitality , a leading hospitality management company, is seeking talented individuals to join our team as a General Manager for the Crowne Plaza, North Augusta Hotel. The Crowne Plaza North Augusta in Riverside Village is next to the Savannah River across from Downtown Augusta, minutes from the Convention Center, Bell Auditorium, and the James Brown Area. Riverside Village is home to the Augusta Green Jackets baseball team. Enjoy the ballfield and a gorgeous view of a sunset from our rooftop Bar.

At StepStone, we don't just manage properties; we cultivate experiences. Our commitment to excellence and innovation sets us apart, and we're looking for passionate leaders who share our vision. If you're ready to make a difference and be a part of something extraordinary, then StepStone Hospitality and the Crowne Plaza, North Augusta Hotel is the place for you.

We're seeking driven and results oriented leader with GM experience in branded hotels such as Marriott, Hilton, or IHG in a full-service capacity.

• Minimum 5 years hotel General Manager experience in a branded, full service, hotel environment (preferably IHG experience)
• Preferred Southeastern market knowledge, experience, and networks; ability to be active in the marketplace, develop local partnerships and relationships
• Experience as a General Manager for a 3rd Party Management Company preferred
• Successful track record in driving GSS scores/TripAdvisor ranking
• Ability to maintain transparency and forge strong owner/asset management relationships; manage under scrutiny from multiple parties
• Revenue management centric and the ability to analyze trends and data to effectively contribute to the revenue management team efforts and strategies
• Successful track record in building both revenue and NOI
• Renovation, property re-concepting experience - ability to be a "fixer" and elevate hotel operational and service culture to higher standards
• Ability to control costs while balancing topline revenue objectives and service levels
• Ability to motivate employees, drive positive employee morale and develop talent
• Hands on, entrepreneurial, self-directed leadership style, adapts to change quickly, analytical thinker with understanding of business intelligence tools, STR reports, P&L, etc.
• Driven leader who over communicates and creatively solves problems, strong verbal, and written communication skills
• Bachelor’s Degree in hotel management, business, or industry related field preferred

Apply now and experience the StepStone difference. We offer competitive benefits and compensation package. Check us out at For confidential inquiries or resume submission, please email Billie-Ann Moore, Regional Director of HR, at BMoore@stepstonehospitality.com. Your journey to success starts here.

We are an Equal Opportunity Employer.

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