Hotel Assistant Manager Job at Holiday Inn Express Tampa - Brandon by IHG, Brandon, FL

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  • Holiday Inn Express Tampa - Brandon by IHG
  • Brandon, FL

Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities:

  • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
  • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
  • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
  • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
  • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Qualifications:
  • A proven record of experience managing a team, preferably in a hospitality role, is required
  • Proven customer service experience as a manager; strong guest-focused mentality
  • 3+ years of experience working in a hotel or the hospitality industry required
  • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
  • Have superb communication skills, organizational skills, and problem-solving skills
About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.

Job Tags

Local area,

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