FirstFour Group , the premier source for specialized Information technology recruitment, is currently seeking an IT Support Technician on behalf of our client, a growing IT Services Company in Panama City, Florida . In this role, you will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of our customers’ IT infrastructure, computers, and servers. You’ll work closely with end-users, diagnosing hardware and software issues, and delivering timely solutions to support our customers’ businesses.
THIS IS AN ONSITE ROLE IN METRO PANAMA CITY, FL . LOCAL CANDIDATES ONLY. NO RELOCATION OR VISA ASSISTANCE WILL BE PROVIDED.
Accountabilities
• Provide first- and second-level support for desktop, laptop, printer, and peripheral issues.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot and resolve network connectivity issues (LAN/WAN, Wi-Fi, VPN).
• Perform routine system maintenance, including updates, backups, and virus protection.
• Set up user accounts, permissions, and passwords in accordance with company policy.
• Maintain inventory of IT assets, hardware, and software licenses.
• Assist in the deployment of new systems and upgrades.
• Document technical procedures, configurations, and solutions.
• Provide technical support both in-person and remotely via phone, email, or remote desktop tools. • Collaborate with other IT staff to support large-scale projects and rollouts.
Qualifications
Required:
• Bachelor degree or equivalent combination of schooling and experience in Computer Science, Information Technology, or related field.
• Greater than 3 years of experience in a technical support or IT services role.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Microsoft 365 Online, Active Directory, and common business software.
• Basic understanding of networking protocols and concepts (TCP/IP, DHCP, DNS).
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and work independently or in a team environment.
Preferred:
• CompTIA A+, Network+, or other relevant certifications.
• Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).
• Exposure to virtualization technologies (e.g., VMware, Hyper-V).
Our client offers a competitive base salary as well as benefits including health, life, and matching 401k. There is ample opportunity for career growth. For immediate and confidential consideration, please apply today.
...a Specialist, Learning Systems & Compliance for a 6+ months contracting assignment. Must have skills: Experience with EDMS and LMS required Experience with Deviations and or RCAs preferred Minimum 1 year experience in learning and development Experience...
Description Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation...
...A leading global alternative investment manager specializing in credit strategies is seeking a Funds Counsel to join its in-house Legal and Compliance team. The firm manages tens of billions of dollars in assets across a diversified platform that includes direct lending...
...accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ****@*****.***. If you are chosen for an interview, we will provide further details on how to...
Apex Systems is looking to hire two DC Facilities Technicians for a financial client we support. Qualified candidates will have the following experience and skills: Data Center experience Operate and install computing equipment related to infrastructure and...