IT Deployment Technician Job at Medasource, Rome, GA

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  • Medasource
  • Rome, GA

Job Description

Title: IT Deployment Technician

Location: Onsite Multiple locations around Rome, GA

Start Date: February, 2025

Slated End Date: August, 2025

Responsibilities:

  • Field Technicians will travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
  • Verify PCs are named and labelled correctly
  • Verify PCs are Epic Configured
  • Test Workstations, Peripherals and Epic test cases applicable to the device per the Test Script
  • Work closely with project management and Epic application teams to understand Field Service support needs
  • Technicians may have other responsibilities as mutually agreed upon by both parties

Technicians:

• TDR Field Technicians will be responsible for working on-site with the field support team to upgrade our client's IT Infrastructure in preparation for the Epic go-live.

• Provide excellent on-site customer service and support to all end-users

• Work closely with project management and Epic application teams to understand Field Service support needs

• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation

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