IT Support Specialist (Tier 2) Job at Irvine Technology Corporation, San Antonio, TX

SnE4clc5c1FLM2VySHdDR3NDdXJ4OFU9
  • Irvine Technology Corporation
  • San Antonio, TX

Job Description

IT Support Specialist (Tier 2)

We are seeking an IT Support Specialist for one of our growing clients in the San Antonio area. As part of a highly collaborative IT team, you will provide onsite and remote support to a large workforce, ensuring smooth IT operations in a fast-paced environment.

Contract Duration: 12 Months+ (Potential to extend)

Hourly Pay: This job expects to pay about $30-35/hr W2 DOE

What You Will Do:

  • Provide Level 2 technical support to employees across multiple locations.
  • Troubleshoot hardware, software, and network issues for both onsite and remote users.
  • MUST HAVE experience managing and supporting Microsoft 365, Active Directory, Intune, SharePoint, Teams, and Exchange.
  • Maintain account provisioning and device management in Azure AD and Entra ID.
  • Handle ticketing system requests (Zendesk or similar), resolving 270+ tickets per month.
  • Assist with GPOs, Patch Management, and system configurations.
  • Collaborate with vendors and escalate issues when necessary.
  • Ensure clear documentation of issues and resolutions for knowledge sharing.
  • Deliver exceptional customer service, acting as the face of IT for end users.

What Gets You The Job:

  • MUST HAVE 3-5 years of Level 2 IT support experience in an enterprise environment
  • MUST HAVE Strong knowledge of Microsoft 365 Admin, Intune, Active Directory, SharePoint, Teams, Exchange, DNS, and DHCP
  • Experience managing GPOs, Patch Management, and endpoint security tools
  • Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, or similar)
  • Strong troubleshooting and remote support skills
  • Ability to train and assist end users with IT tools and applications
  • Excellent documentation, communication, and customer service skills
  • IT certifications or a degree in Computer Science, IT, or a related field (preferred but not required)

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Tags

Hourly pay, Contract work, Local area, Remote work,

Similar Jobs

Garment Decor

Promo, Screen Printing & Embroidery Sales - Work Remotely Job at Garment Decor

 ...sales rep with their own book of business that is looking for improved service for their clients What Were Offering: Work from home and set your schedule Well manage your jobs from start to finish, so you can focus on sales We'll schedule your orders,... 

Kevin's Natural Foods

Safety Manager Job at Kevin's Natural Foods

 ...facilitys objectives are met and are compliant with all corporate, federal, state, and local environmental, safety, and industrial health requirements. Serve as a resource to the Company to ensure Environmental, Safety and Industrial Health deployments are leveraged... 

Rheem Manufacturing

Delivery Driver (Non-CDL) - Mt. Kisco, NY Job at Rheem Manufacturing

 ...properties across the Northeast. Were looking for a reliable Delivery Driver (Non-CDL) to be an essential part of our team, delivering...  ...when not performing driving duties Back up other Drivers routes when needed All other duties as assigned Keep complete... 

Aramark

Custodial Services Worker - Northrop Grumman BWI (JLL) Job at Aramark

Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in our level of service and safety we provide! Cleanliness is a necessity of every business. As a Custodial Services worker on our team, youll take on the important job of keeping...

Johns Hopkins Medicine

RN New Grad - Med/Surg Tele Job at Johns Hopkins Medicine

x Salary Range: Minimum 36.38/hour - Maximum 57.49/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate...