Job Description

RM Jr. Web Content Specialist and CMS Administrator

Duration: 0-6 month(s)

Location: 155 Avenue of the Americas, Floor 6 New York 10013

Please note this role is part-time: 10 hours per week.

Location: Remote

Overview: We are seeking a motivated and detail-oriented Junior Web Content Specialist to support the day-to-day operations of our internal product and sector practice page websites. This role is ideal for someone looking to gain experience in digital content management and web administration.

Responsibilities:

• Assist in the production and deployment of web content within established templates. Perform content edits and approve/launch new pages and menus.
• Proofread copy to ensure consistency and accuracy of page content.
• Update and maintain product documentation, refreshing screenshots as needed.
• Organize and maintain the digital assets library, ensuring the optimal size and quality of images and media, and using consistent naming conventions.
• Develop and update training materials for new editors and provide ongoing support for editorial requests.
• Administer the practice page Teams site, managing FAQs and related materials.
• Monitor and respond to practice page requests and feedback through ServiceNow.
• Work independently, managing and prioritizing requests and tasks efficiently.

Qualifications:

• Education: Current student or recent graduate in Communications, Journalism, Marketing, English, or a related field preferred.
• Strong work ethic and the ability to work remotely with minimal supervision.
• Excellent written and verbal communication skills.
• Attention to detail and strong organizational skills.
• Basic understanding of web content management systems (experience with Episerver is a plus but not required).
• Familiarity with web graphics (Adobe Creative Cloud experience a plus but not required).
• Familiarity with MS Office products (Word, Excel, PowerPoint, Outlook)
• Experience working within support ticketing systems such as ServiceNow for managing customer requests and inquiries.

Why Join Us:

• Gain hands-on experience in digital content management.
• Work with a diverse team of subject matter experts.
• Opportunity to develop skills in a supportive, remote work environment.

Additional Job Details: Content Assessment (P4 - Expert)

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