Job Description

Directly oversees and is responsible for the technical work of the department; responsible for the operational readiness of equipment, instruments and personnel necessary to meet the daily delivery of testing services. Meets client expectations in delivery of testing services.

Shift: First Shift

Pay Range: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here .

Essential Job Duties :

Managerial and Leadership duties and responsibilities:

• Supervises the day to day production and non-production activities of the local departmental employees.
• Directly monitors the quality of testing services provided by employees under his/her supervision. Assigns appropriately trained personnel and ensures sufficient number of staff are available to complete the workload.

Supervision:

• Schedules department personnel appropriately to match the demands of the daily workflow within the supervised area.
• Provides direct supervision to employees, including assignments, technical and behavioral performance counseling, and troubleshooting.
• Schedules and supervises all non-production activities and obligations of her/his area, such as validations, surveys, etc.
• Provides support as required to the department manager to assist in the fulfillment of his/her responsibilities, including acting as manager, upon delegation, during absences.

Performance Monitoring and Evaluation:

• Assures quality and timely performance of both production and non-production activities under supervision.
• Reports performance and results against targets and global standards.
• Ensures regulatory compliance within his/her supervision.
• Communicates all production and non-production standards, guidelines and information to the supervised staff.
• Ensures on-time delivery of performance reports (PT, QC/PM, Internal and External QC) and responses to inquiries from other functional areas.
• Participates in and supports client visits, audits and inquiries, as necessary, to ensure complete fulfillment of requests and interests.

Personnel:

• Recruits, trains, and contributes to retention efforts of employees.
• Conducts technical training and development of staff as needed.
• Supports the departmental manager in assessing and meeting the resource needs.
• Supports the development of plans to meet future resource needs.
• Evaluates the performance of employees.
• Works with department manager to establish training plans for the supervised staff.
• Supports the manager in employee evaluations and development plans

Essential External Client-related Job Duties :

• Supports marketing and sales as needed in their efforts to meet specific client requests for testing services.

Experience: Minimum Required :

• 4 years of experience in a laboratory following clinical training with a minimum of 6 months in Microbiology.
• Prior supervisory or management experience preferred.

Education/Qualifications/Certifications and Licenses

Required:

• BS degree in Biology, Chemistry or other life Science plus 4 years clinical testing experience.

Or

• Medical Technology degree and 4 years clinical testing experience.

Prefer professional certification (ASCP, AABB, or other).

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