LGBTQ Crisis Intervention Specialist Job at Insight Global, Minneapolis, MN

STYwbVdONFZKM3VzSEFXTXVTR3R6Y0FSNGc9PQ==
  • Insight Global
  • Minneapolis, MN

Job Description

Must Haves:

  • 1+ years of call center support or digital chat support experience
  • Google Chrome experience
  • Ability to work remotely with access to strong, reliable high-speed internet
  • Ability to navigate high-stress situations that include topics such as sexuality, gender identity, and suicidal ideation
  • Excellent soft skills including empathy, active listening, stress management and emotional intelligence
  • Private, quiet, dedicated work location

Plusses

  • Crisis Intervention support or emergency dispatch experience
  • Behavioral Health experience
  • Telephonic or digital coaching

Day-to-Day

Insight Global is seeking fully remote crisis intervention specialists who can conduct life-saving support for LGBTQ+ youth with compassion and empathy. Crisis intervention specialists will handle high-stress situations that can range from sexuality, gender identity, and suicidal ideation via phone support or digital chat. Responsibilities include:

  1. Building trust and creating a safe space for youth
  2. Assisting with abuse reporting, protocol updates, training, and assigned administrative tasks
  3. Meeting performance and service expectations, including productivity, performance, attendance, quality, and call center metrics

Job Tags

Remote job,

Similar Jobs

Roers Companies LLC

Business Development Representative Job at Roers Companies LLC

Description: Roers Companies is seeking an energetic, dedicated professional to join our team in Austin, TX as a Business Development Representative. About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment... 

Amteck, LLC

Electrical Engineer Job at Amteck, LLC

 ...Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what...  ...to add a Senior Electrical Design Engineer to our team in Lexington, KY. We are looking...  ...with individuals at all organizational levels ~ Knowledge of construction principles... 

Emery Sapp & Sons, Inc.

Lowboy Driver Job at Emery Sapp & Sons, Inc.

 ...in a manner that reduces risk and liabilities. Load and secure heavy construction equipment and machinery onto the trailer for transport in accordance with State and Federal regulations. Accurately measure load dimensions and weight to ensure compliance with OS/OW... 

Insight Global

Welder Job at Insight Global

Job Description We are looking for a self-motivated, quality-minded, highly skilled Welder to join our production team at our new facility in Manhattan, KS. In this position, welders work on in-house projects. Welders are expected to safely complete each job within ...

POP MART

Assistant Store Manager Job at POP MART

 ...and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all...  ...Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company...