The Loan Processing Coordinator will play a crucial role in the post-application experience, working with consumers who have recently engaged with our financing options through partner merchants. This role involves confirming customer satisfaction, collecting completion certificates, verifying customer information in Socur , and troubleshooting any issues that arise after the merchant handoff. Ideal candidates are detail-oriented, customer-focused, and possess strong problem-solving skills, serving as the first line of support in the consumer's financing journey.
Responsibilities:
Qualifications:
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