Job Description

We are a mid-sized Management Consulting, Automation, and Data/Process Science firm, established in 1993, serving Fortune 1000 companies throughout North America. We have developed a unique, template-based and data-centric approach to our client projects, which are conducted off-site from our Houston office. The Lab is proud to announce we have invested in a new office build out in the Galleria area. We are mindful of employee experience and currently operate at 50% capacity in the office. All employees work at home 50% of the time, and in the office 50% of the time.

Work hours are 8-5 Monday through Friday.

As part of a Data Science, Consulting Analyst and Robotic Process Automation team, the Management Consultant plays a key role in both large-scale end-to-end process improvement, automation programs, and smaller, tactical related solutioning. The management consultant will formulate and define scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements:

• Identify and document current state business processes, eliciting both pain points and opportunities through interviews and direct observation of employees.
• Leads requirements gathering effort on projects using moderately complex technical skills.
• Identify processes and workflows that can be enhanced by a Robotics Process Automation (RPA) /AI/Analytics
• Document the current state business processes by creating “As Is” process maps and future state narratives.
• Critically evaluate Business workflows with a view to improve efficiency and enhance our usage of RPA and Workflow Automation.
• Ability to understand Automation/AI tools, e.g. UiPath, Microsoft Power Automate
• Works closely with functional teams and business units to clearly understand defined processes to be automated
• Gather underlying process metrics to drive analysis of business process changes.
• Focuses on improving corporate performance by managing business processes.
• Facilitate working sessions with stakeholders to generate consensus on new business processes.
• Assist in managing the Work Intake process
• Work with business SME’s during refinement meetings to create user stories with clear acceptance criteria.
• Makes recommendations for business process improvements for clients
• Create business process maps and summary level analysis documentation
• Acts as a liaison between business units and IT to understand automation needs and to communicate production status and issues
• Closely collaborates with the internal and client teams to push projects forward
• Leads small to moderately complex projects from start to finish to deliver both analytics and RPA specific capabilities
• Works with internal teams in day-to-day production support and on-going process improvement

Qualifications

• Bachelor's degree in Business or related field
• 5+ years' of experience in related industry
• Strong written and verbal communication skills

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