Qualifications:
Automotive Mechanic OR HANDS ON-Technician/Mechanic Experience
Plus:
ASE Certification
Hours:
Training - Onsite for training for first 8 weeks M-F
Hybrid - TWO days on site and THREE days remote
Responsibilities:
The Claims Adjuster is responsible for adjudication of mechanical repair claims, tire claims, and pre-paid maintenance claims. The Claims Adjuster reports to the Claims Manager and functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. To perform this job successfully, an individual must be a proactive team player with a focus on excellent customer service and customer satisfaction. The position requires the claims adjusters to be adept at utilizing a computer database, handling several ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented. The requirements below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must have knowledgeable and prior experience of hands-on automotive experience to utilize expertise while adjudicating claims.
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