Job Description

We are partnered with the fastest growing health insurance marketplace, leveraging advanced technology and personalized service to simplify the enrollment process for ACA and Medicare enrollees. Backed by the industry's top carriers and investment partners, their passionate and innovative teams are dedicated to transforming the healthcare experience.

The Medicare Sales Trainer will be responsible for preparing and conducting employee training courses on Medicare and ACA advance sales techniques. A Trainer's duties will include identifying educational needs, designing educational curriculum and ensuring all employees complete the training class. Ultimately, you will be responsible to ensure employees develop their insurance knowledge and skills and clients are getting the best advice for their insurance needs.

REWARDS

• Competitive base salary of $50-65k DOE
• Comprehensive Medical, Dental, and Vision coverage
• PTO and holiday pay
• 401(k) matching
• Advancement Opportunities

REQUIREMENTS

• Proven work experience as an Trainer, Medicare Trainer or similar role
• Experience designing technical course material
• Familiarity with web-based learning platforms and modern educational techniques
• Good understanding of corporate call center environment
• Excellent communication skills with the ability to explain technical terms plainly
• Additional certification in training (e.g. 2-15 or 2-40 License) is a plus

RESPONSIBILITIES

• Design Training programs and manuals using simple language
• Conduct role-specific training on tools and programs each team uses daily
• Research and recommend learning systems (like TalentLMS and WiZDOM Enterprise)
• Apply educational methods to engage trainees (e.g. gamification-based platforms)
• Train new employees on Medicare and selling processes
• Perform regular organization-wide trainings on Medicare
• Evaluate the effectiveness of each educational session
• Maintain updated records of training curriculum and materials
• Review company policies

Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply.

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