Title: Meditech Laboratory Applications Analyst
Remote (EST Work Hours)
6 Months+
We are looking for a Meditech analyst who focuses their career experience on developing and maintaining orders in Meditech OE module. Must have experience in: Building & supporting Meditech Client/Server OE modules; Reference Lab Orders Build (is a plus); Meditech Client /Server version 5.67, if not 5.67 clearly show what version they have experience in. All candidates must work EST as their regular standard. Remote Work From Home. Needs to be from a healthcare background.
Job Description:
The Meditech Orders (OE) Applications Analyst is responsible for reviewing, analyzing, evaluating, and developing clinical Meditech application tools to meet customer needs; support project implementation activity; document requirements and define scope and objectives. The Analyst's primary goal is to build and maintain laboratory orders and related functionality for a reference lab interface. Strong communication and teamwork skills are required. This position will work with the Meditech Laboratory analyst(s) in a combined build effort. This position works under general supervision.
Primary Responsibilities:
Design, Develop and Implement Lab Orders and related functionality in Meditech Client/Server EHR.
Responsible for building and maintaining Laboratory tests/orders in the OE module.
Support and maintain Meditech application dictionaries and configurations.
Provide end-user support for hospital applications and systems.
Provide technical support for various external interfaces and integrations to 3rd party systems and partner sites.
Review, schedule, test, implement and document any system modifications, upgrades or application changes.
Troubleshoot system issues to resolution and provide timely and high-quality customer service.
Escalate issues to vendor as needed and monitor vendor tickets for resolution.
Work with client users and functional teams as needed.
Adheres to change management process for break fix and any system changes.
Performs system testing to ensure that all product functions work as designed.
Assist in documenting detailed description of user needs, program functions and steps required to develop or modify computer programs.
Documents all build activities in conjunction with updating vendor provided applications specifications and perform integration and unit testing; adhere to version control processes.
Experience collecting user requirements, translating to system feature enhancements, and requesting enhancements of a system administrator.
Ability to evaluate and analyze EHR features and functionality for problem resolution.
Provide support for the correct operational and clinical processes aligned with client's best practices.
May exercise independent judgment to determine the appropriate course of action to be taken based on the analysis performed and all possible solutions.
Successfully engages in multiple initiatives simultaneously.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Maintains a positive work atmosphere by behaving and communicating in a manner that promotes a favorable working relationship with customers, clients, co-workers and management.
Other duties as assigned.
Knowledge, Skills and Abilities (KSAs):
Meditech build, testing and implementation experience.
A minimum of three (3) years of application analysis and coordination experience, OR five (5) years of professional/technical experience in health care involving clinical workflow/operations or clinical systems support preferred.
Experience building and supporting Meditech Client/Server OE modules.
Experience with a reference lab orders build a plus.
Experience with Meditech Client/Server 5.67 a plus.
Excellent troubleshooting skills, with the ability to communicate resolutions to customers.
Excellent communication, interpersonal, and organization skills.
Excellent client, vendor, project team, and employee relationship skills.
Well-developed analytical, problem-solving, and multi-tasking skills.
Strong work ethic, team and customer service orientation, proven dependability and promptness.
Education and Experience:
Bachelor's degree in Computer Science, Information Technology or equivalent education and experience and,
5 to 7 years of experience in a professional capacity within a computing environment, with a demonstrated progression in responsibilities.
5 to 7 years of experience with maintenance and support of Meditech Client/Server OE modules
Experience building or maintaining a reference lab interface is preferred
Previous Healthcare Industry Experience Required.
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