If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description
Reports To: Night Manager/Front Office Manager
General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud.
Job Responsibilities
Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information.
Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing.
Prepare and input statistics and income journal sheets to prepare daily reports.
Balance and close all bank ticket codes.
Run the night audit final after ensuring all revenues are in balance nightly.
Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs.
Compile guest email addresses for comment cards and our market research company.
Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees.
Basic supervision of 3rd shift staff, including contracted security.
Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director.
Other duties as assigned by your supervisor or manager.
Accounting background preferred but not required.
Ability to operate a personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing is required to communicate with guests.
Excellent vision is required for viewing computer screens.
Excellent speech communication skills are required to communicate with guests over the telephone.
Excellent comprehension and literacy are required for reading daily reports, numbers, etc.
Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs.
Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time.
No continuous standing, climbing, or driving is required.
Personal computer, telephone, cash register, calculator - approximately 90-95% of the time.
Must pass a background check.
High school education or equivalent experience.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:
...H&H Leadership Solutions invites you to explore an outstanding Physician opportunity with Greeley County Health Services . At GCHS,... ...rooted, and backed by a team that truly cares. Were seeking a Family Medicine Physician whos excited about full-spectrum rural...
Position Summary The Department of Obstetrics, Gynecology, and Reproductive Sciences at the Larner College of Medicine seeks a dynamic and accomplished academic leader to serve as Vice Chair of Research (Associate Professor or Professor rank, to be hired on the Tenure...
...initiates plan of action - Notifies RN/LPN of any changes seen in patient's condition - Complies with policies and procedures of the hospital/nursing department. - Supports the philosophy of the hospital and department of nursing. - Maintains CPR certification and...
...location, structures, and dimensions throughout the project Establishes procedures and coordinates with the client to define primary survey points and transfer building control on the site Manages secondary control and communicates procedures to individual layout...
...Group offers an ideal opportunity for residents or experienced physicians seeking a long-term home in a thriving community. Position Highlights... ..., and a vibrant community perfect for work-life balance and family life. Ready to take the next step? Join a team that...