Job Description

Company Description

Aura Manage is a rapidly growing hospitality management company in the USA, focused on maximizing revenue, enhancing guest experiences, and optimizing operations for various hotel brands. With a business-driven perspective and data-driven strategies, we aim to lead with an ownership mindset to drive success in the industry.

Job Summary

Night Auditor

Residence Inn by Marriott, Horsham, PA

Job Code: 610605

FLSA Status: Non-Exempt

Job Family: Front Office/Guest Services

Type of Job: Field

At Dash Group of Hotels, we deliver exceptional guest experiences. As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team!

Education & Experience

• Guest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM), and assist with check-ins, reservations, and inquiries.
• Night Audit: Prepare and finalize Night Audit work, ensuring accurate daily transaction balancing.
• Security: Conduct security walks to ensure guest and property safety.
• Reporting: Prepare daily reports and the Daily Flash Report for management insights.
• Collaboration: Work with other departments for smooth operations and exceptional service.
• Experience: 1 year in a hotel or related field. Supervisory experience is a plus.
• Education: High School diploma or equivalent required; college coursework beneficial.
• Skills: Proficient in Windows, spreadsheets, and word processing. Strong problem-solving skills and independence.
• Attributes: Friendly, service-oriented, with excellent communication and attention to detail.
• Growth Opportunities: Career advancement potential.
• Supportive Environment: Collaborative and respectful team.

Job Duties & Functions

• Assist guests with check-in, check-out, and overnight inquiries.
• Perform daily reconciliation of hotel transactions.
• Generate, review, and distribute reports for management.
• Monitor and address security concerns during the overnight shift.
• Ensure all revenue postings are accurate and balanced.
• Provide excellent customer service to guests throughout the night.
• Assist in preparing breakfast setup as required.
• Coordinate with housekeeping and other departments for special requests.
• Handle emergencies and guest complaints professionally.

Benefits

• 401(k)
• Plan – Employer-matched retirement savings plan.
• Health Insurance – Comprehensive medical, dental, and vision coverage.
• Performance Bonus – Incentive-based bonus opportunities.
• Paid Sick Leave – Accrued sick days for eligible employees.
• Employee Discounts – Discounted hotel stays and services.

Background Check Requirements

• A criminal background check is required.
• No drug screening is required.

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